A leading collision repair service provider located in Columbus, Ohio is seeking an individual to manage vehicle repairs and ensure top-notch customer service. The ideal candidate will possess excellent organization and multi-tasking skills, with the ability to adapt to a fast-paced environment. Knowledge of insurance procedures and estimating systems is preferred. This role offers competitive compensation and a comprehensive benefits package including medical, dental, and 401k options.
Qualifications
Ability to adapt easily to a fast-paced environment.
Experience in customer service is ideal.
Understanding of insurance procedures is a plus.
Responsibilities
Educate customers about vehicle repair processes and insurance.
Manage repair processes to ensure quality standards.
Provide timely updates to customers about their vehicles.
Skills
Customer Service Skills
Organization and multi-tasking skills
Time Management
Knowledge of Insurance protocols
Knowledge of estimating systems (CCC One preferred)
Tools
Estimating systems (CCC One, Mitchell, Audatex)
Job description
A leading collision repair service provider located in Columbus, Ohio is seeking an individual to manage vehicle repairs and ensure top-notch customer service. The ideal candidate will possess excellent organization and multi-tasking skills, with the ability to adapt to a fast-paced environment. Knowledge of insurance procedures and estimating systems is preferred. This role offers competitive compensation and a comprehensive benefits package including medical, dental, and 401k options.