Collision Estimator: Drive Customer Experience & Repairs

JHCC Holdings LLC; Ocala (FL); On-site; USD 49,000 - 70,000; Full time

Job summary

The Boyd Group in Ocala, FL seeks an Estimator to create repair estimates, coordinate repair needs, and communicate with customers and insurers. You will document damage, update repairs, and support KPI targets within a team-driven environment.

Requirements include a high school diploma, at least 1 year of experience, knowledge of DRP processes, and a valid driver's license. I-CAR training willingness is expected, with opportunities for bonuses based on performance.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 year experience.
• Willingness to complete I-CAR Training.
• Valid Driver's License.
• Knowledge of Repairs and OE Guidelines.

Responsibilities

• Document and update customer interactions accurately.
• Guide customers through the repair process with timely information.
• Coordinate with insurance clients and internal teams.
• Attend daily production walks and support the team.
• Maintain store KPIs and uphold core values.

Skills

Basic Computer Skills

DRP compliance

1 year experience

I-CAR Training willing

Valid Driver's License

Education

High School Diploma or equivalent

Job description

The Boyd Group in Ocala, FL seeks an Estimator to create repair estimates, coordinate repair needs, and communicate with customers and insurers. You will document damage, update repairs, and support KPI targets within a team-driven environment.

Requirements include a high school diploma, at least 1 year of experience, knowledge of DRP processes, and a valid driver's license. I-CAR training willingness is expected, with opportunities for bonuses based on performance.