Collision Estimator: Customer-First Auto Body Repair Leader

Hendrick Automotive Group; Tallahassee (FL); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid vacation

Sick leave

Holidays

Paid training

Job summary

Hendrick Collision at Dale Earnhardt Jr Chevrolet in Tallahassee seeks a Collision Estimator. You will collaborate with customers and technicians to identify repairs, prepare itemized estimates, and present options to customers.

A strong service mindset and attention to detail are essential for accuracy and customer satisfaction. The role emphasizes teamwork, professional communication, and maintaining a high CSI while upholding safety and company standards.

Qualifications

• Strong interpersonal and persuasive selling skills are required.
• Working knowledge of collision repair processes and customer interactions.
• Ability to explain estimates clearly to customers.

Responsibilities

• Schedules appointments with customer.
• Identifies required repair work with Collision Center Technicians.
• Offers additional services and repairs to customers.
• Computes cost of parts and labor to restore vehicle as specified.
• Enters itemized estimate and explains it to customer.
• Maintains CSI at or above company standards.
• Maintains a clean, safe work area and follows training.

Skills

Customer service

Interpersonal skills

Persuasive selling

Education

High School Diploma

GED

Tools

Collision Center Management System

Microsoft Office

Job description

Hendrick Collision at Dale Earnhardt Jr Chevrolet in Tallahassee seeks a Collision Estimator. You will collaborate with customers and technicians to identify repairs, prepare itemized estimates, and present options to customers.

A strong service mindset and attention to detail are essential for accuracy and customer satisfaction. The role emphasizes teamwork, professional communication, and maintaining a high CSI while upholding safety and company standards.