Collision Estimator & Customer Experience Lead

Crash Champions; Scottsdale (AZ); On-site; USD 65,000 - 137,330; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Scottsdale, AZ is seeking an individual to educate customers on vehicle repairs and manage the entire repair process to meet high-quality standards. Applicants should possess strong customer service and organization skills, with a preferred knowledge of insurance systems.

The role offers competitive compensation between $65,000 and $137,330 annually, inclusive of bonuses, along with a comprehensive benefits package that includes medical, dental, and retirement plans.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to adapt to fast-paced environments.
• Familiarity with various estimating systems is preferred.

Responsibilities

• Educate customers on repair processes and insurance.
• Manage vehicle repairs to ensure quality standards.
• Complete and review estimates and paperwork.

Skills

Customer Service Skills

Organization and multi-tasking skills

Knowledge of dealing with Insurance partners

Time management

Knowledge of multiple estimating systems

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions in Scottsdale, AZ is seeking an individual to educate customers on vehicle repairs and manage the entire repair process to meet high-quality standards. Applicants should possess strong customer service and organization skills, with a preferred knowledge of insurance systems.

The role offers competitive compensation between $65,000 and $137,330 annually, inclusive of bonuses, along with a comprehensive benefits package that includes medical, dental, and retirement plans.