Collision Estimator & Claims Liaison

Classic Collision Corporate Services LLC; Union City (GA); Hybrid; USD 45,000 - 90,000; Full time

Benefits offered by this job

Supportive Team Culture

Company match 401K

Paid Time Off - 6 Paid Holidays

Rewarding Work

Job summary

Classic Collision is hiring a Collision Estimator at our Union City, GA repair center to guide customers through the repair process, prepare estimates with insurers, and ensure a high level of service from drop-off to delivery.

The role offers a commission-based pay structure tied to sales volume, with benefits and opportunities for career advancement within a rapidly growing national collision repair network.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License Required.
• Ability to provide clear, concise information in writing, via phone and in-person.
• Familiar with estimating systems CCC1 preferred.
• I-CAR / ASE certification preferred.
• Strong organizational skills.
• Successful completion of background check required.

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Skills

Clear communication

Strong organizational skills

Valid driver’s license

Tools

CCC1 estimating system

Job description

Classic Collision is hiring a Collision Estimator at our Union City, GA repair center to guide customers through the repair process, prepare estimates with insurers, and ensure a high level of service from drop-off to delivery.

The role offers a commission-based pay structure tied to sales volume, with benefits and opportunities for career advancement within a rapidly growing national collision repair network.