Collision Estimator & Body Shop Advisor — Growth & Training

FirstChoice Hiring; Knoxville (TN); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Full-time position

Paid training and professional dev.

Medical, Dental, Vision, Disability

Life insurance

401(k) retirement plan

Paid holidays

Paid time off

Vehicle purchase plans

Textcare and EAP

Advancement within Auto Group

Job summary

BodyWerks Collision Center in Knoxville, TN is seeking an experienced Body Shop Advisor / Collision Estimator. You will greet customers, assess damage, prepare estimates, and coordinate with insurers to guide the collision repair process.

We offer paid training, employee development, and a comprehensive benefits package in a state-of-the-art facility owned by Furrow Automotive Group. I-CAR credentials and CCC ONE/Audatex/Mitchell experience are valued.

Qualifications

• 2+ years of collision repair, body shop, automotive service advising, or insurance appraisal experience preferred
• Collision estimating experience is a strong plus
• Experience with CCC ONE, Audatex, Mitchell, or similar estimating software preferred
• Knowledge of collision repair procedures, insurance claims, and repair processes
• Strong communication, organizational, and customer service skills
• I-CAR certification or similar credentials are a plus
• Valid driver's license and acceptable driving record

Responsibilities

• Greet customers, assess vehicle damage, and prepare accurate collision repair estimates
• Explain repair recommendations, costs, and timelines to customers
• Communicate with insurance companies and appraisers throughout the claims process
• Coordinate with technicians and parts personnel to keep repairs moving efficiently
• Maintain accurate estimates, repair documentation, and customer updates
• Help ensure quality repairs and a positive customer experience

Skills

Collision repair experience

Customer service

Communication

Insurance claims knowledge

Education

I-CAR certification

Tools

CCC ONE

Audatex

Mitchell

Job description

BodyWerks Collision Center in Knoxville, TN is seeking an experienced Body Shop Advisor / Collision Estimator. You will greet customers, assess damage, prepare estimates, and coordinate with insurers to guide the collision repair process.

We offer paid training, employee development, and a comprehensive benefits package in a state-of-the-art facility owned by Furrow Automotive Group. I-CAR credentials and CCC ONE/Audatex/Mitchell experience are valued.