Collision Estimator - Auto Claims & Repairs

Egroup Us; Houston (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

Central Houston Nissan in Houston, TX, seeks a Collision Estimator to write detailed damage estimates, handle insurance claims, and communicate with clients throughout the process. The role supports the dealership and requires strong customer service and estimating experience.

The ideal candidate has proven communication skills, the ability to multitask, and a high school diploma. You'll work with luxury vehicles and coordinate client interactions to ensure satisfaction.

Qualifications

• Experience writing detailed auto repair estimates and handling insurance claims.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent required.

Responsibilities

• Examine damaged vehicles to assess extent of damage.
• Estimate labor and parts costs for repair or replacement.
• Handle incoming calls and respond to client inquiries.
• Identify customer needs and ensure satisfaction.
• Build trust with customers through open communication.
• Resolve customer complaints with timely solutions.
• Maintain records of interactions and process documents.
• Follow company procedures and policies.
• Engage customers and provide proactive service.
• Coordinate pick-up/delivery of luxury vehicles with clients/vendors.

Skills

Customer service

Estimating experience

Insurance claims handling

Communication skills

Time management

Education

High school diploma

Job description

Central Houston Nissan in Houston, TX, seeks a Collision Estimator to write detailed damage estimates, handle insurance claims, and communicate with clients throughout the process. The role supports the dealership and requires strong customer service and estimating experience.

The ideal candidate has proven communication skills, the ability to multitask, and a high school diploma. You'll work with luxury vehicles and coordinate client interactions to ensure satisfaction.