Collision Estimator Apprentice - Grow Your Repair Career

Gerber Collision & Glass; Kingsford (MI); Presencial; USD 25.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

Annual PTO

Paid Parental Leave

Paid holidays

Insurance Day 1

401(k) Match

Disability & Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay

Resumo da vaga

Gerber Collision & Glass in Michigan is seeking an Estimator in Training to learn how to diagnose and prepare vehicle repair estimates in accordance with insurance partner and company guidelines. You will communicate value, support the Estimator, and aim for a high closed sales ratio while ensuring accurate teardown, parts lists, and customer updates across the WOW process.

Join a team that emphasizes integrity, training, and growth, with benefits including PTO and paid holidays, and

Qualificações

• High school diploma/GED required.
• 16 I-CAR units within first 12 months of employment preferred.

Responsabilidades

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Greets customer at repair drop off and builds rapport.
• Maps damage with customer (previous, current loss, WOW opportunities).
• Handles repair mapping, takes initial photographs. Uploads photos and notes to CCC One, along with arrival time, etc.
• Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown.
• Finalizes estimate using proper Repair Planning Template.
• Works with repair team to make sure notations on windshield are correct and complete. Puts together final parts list.
• Uses Promise Date Calculator to set promise date. Calls customer to review estimate and promise date.
• Updates customer regularly (with frequency, according to standards determined by management).
• Participates in and contributes to the regularly scheduled production meetings.
• Calls customers whose cars will be completed the next day. Schedules with customer.
• Follow up with technicians after vehicle tear down and make adjustments to estimate if needed.
• Assist insurance adjusters with damage reports, etc., and provide service to insurance claim re-inspectors.

Conhecimentos

Communication skills

Microsoft products familiarity

Decision-making ability

Formação

High school diploma/GED

Descrição da vaga

Gerber Collision & Glass in Michigan is seeking an Estimator in Training to learn how to diagnose and prepare vehicle repair estimates in accordance with insurance partner and company guidelines. You will communicate value, support the Estimator, and aim for a high closed sales ratio while ensuring accurate teardown, parts lists, and customer updates across the WOW process.

Join a team that emphasizes integrity, training, and growth, with benefits including PTO and paid holidays, and