Collision Estimator Apprentice: Grow, Learn, Impact

Boyd Group; Holland Charter Township (MI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

PTO plans

Parental leave

Paid holidays

Day 1 insurance coverage

401(k) match

Disability & life insurance

Education opportunities

Safety glasses provided

Uniform stipend

Daily pay option

Job summary

Gerber Collision & Glass is seeking an Estimator in Training to work closely with a senior estimator to learn diagnostic and estimation processes for collision repair. You will communicate value to customers and contribute to a high close rate by aligning estimates with company guidelines.

The role emphasizes collaboration with insurance partners, adherence to WOW standards, and accurate, timely updates to customers throughout the repair journey.

Qualifications

• High school diploma or GED required.
• Must complete 16 I-CAR units within first 12 months.
• Preferred: 4-6 years related work experience.
• Photo-imaging software experience preferred.

Responsibilities

• Execute WOW (Wow Operating Way) plan consistently.
• Greet customer at repair drop off and build rapport.
• Map damage with customer and identify WOW opportunities.
• Handle repair mapping and take initial photographs.
• Upload photos and notes to CCC One with arrival time and details.
• Notify production of vehicle arrival and place in production queue.
• Verify estimate during teardown.
• Finalize estimate using Repair Planning Template.
• Coordinate with repair team to ensure windshield notations are correct and complete.
• Assemble final parts list and set promise date.
• Call customer to review estimate and promise date.
• Provide regular customer updates per management standards.
• Participate in production meetings.
• Schedule customers for next-day completion and coordinate with them.
• Follow up with technicians after teardown and adjust estimates as needed.
• Assist insurance adjusters with damage reports and re-inspections.

Skills

Communication skills

Computers / IT literacy

Microsoft Office

Decision making

Education

High school diploma/GED

I-CAR 16 units in 12 months

4-6 years related experience

Photo-imaging software experience

Job description

Gerber Collision & Glass is seeking an Estimator in Training to work closely with a senior estimator to learn diagnostic and estimation processes for collision repair. You will communicate value to customers and contribute to a high close rate by aligning estimates with company guidelines.

The role emphasizes collaboration with insurance partners, adherence to WOW standards, and accurate, timely updates to customers throughout the repair journey.