Collision Center Receptionist

budclary; Longview (WA); On-site; USD 19,468 - 27,727; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

PTO & Paid Holidays

Employee discounts

Referral bonus program

Job summary

Bud Clary Auto Group in Washington State is seeking a Collision Center Receptionist to deliver exceptional customer service at the front desk. You will greet customers, answer phone inquiries, process payments, and coordinate administrative tasks to keep the collision center running smoothly.

The ideal candidate is organized, detail-oriented, and communicates clearly. Knowledge of basic accounting, familiarity with Dealertrack or similar software is a plus; you must thrive in a fast-paced

Qualifications

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency in handling financial transactions and basic accounting tasks.
• Familiarity with Dealertrack or similar automotive software a plus.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Front desk management
• Greet and direct customers upon arrival
• Answer and route phone calls efficiently to the appropriate departments
• Handle customer check-ins and check-outs, ensuring all necessary documentation is completed
• Collect customer payments, reconcile the cash box, and ensure accurate financial transactions
• Maintain and organize the shop schedule
• Make follow-up and reminder calls for customer appointments
• Scan and file all necessary paperwork in an organized manner
• Process vendor invoices accurately and efficiently

Skills

Organizational skills

Multitasking

Verbal communication

Written communication

Financial transactions

Dealertrack experience

Fast-paced environment

Tools

Dealertrack

Job description

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959.

SUMMARY

The Collision Center Receptionist plays a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This position involves greeting customers, handling phone inquiries, managing payments, and coordinating various administrative tasks. The ideal candidate is organized, detail-oriented, and possesses strong communication skills.

BENEFITS

• Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program.
• Retirement Plans: 401(k).
• PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service.
• Employee discounts
• Referral bonus program

PAY

• $17.13 an hour

ESSENTIAL DUTIES

• Front desk management
• Greet and direct customers upon arrival
• Answer and route phone calls efficiently to the appropriate departments
• Handle customer check-ins and check-outs, ensuring all necessary documentation is completed
• Collect customer payments, reconcile the cash box, and ensure accurate financial transactions
• Maintain and organize the shop schedule
• Make follow-up and reminder calls for customer appointments
• Scan and file all necessary paperwork in an organized manner
• Process vendor invoices accurately and efficiently

QUALIFICATIONS

• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Proficiency in handling financial transactions and basic accounting tasks
• Familiarity with Dealertrack or similar automotive software a plus
• Ability to work in a fast-paced environment and manage multiple priorities

Bud Clary Auto group is an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.

Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

Location

Longview Chevy/Subaru