Collision Center Receptionist

Bud Clary Auto Group; Longview (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

PTO & Paid Holidays

Job summary

Bud Clary Auto Group in Washington state seeks a Collision Center Receptionist to greet customers, answer calls, manage payments, and coordinate front-desk duties. The candidate should be organized, detail-oriented, and possess strong communication skills and basic accounting abilities.

The role supports a high-performance automotive service environment, with responsibilities spanning scheduling, documentation, and collaboration with service departments.

Qualifications

• Experience greeting and assisting customers at a front desk.
• Ability to process payments and handle basic transactions.
• Comfort with coordinating schedules and administrative tasks.

Responsibilities

• Greet and direct customers upon arrival
• Answer and route phone calls to appropriate departments
• Handle customer check-ins/outs with required documentation
• Collect payments, reconcile cash box, ensure accurate transactions
• Maintain and organize shop schedule
• Make follow-up calls for appointments
• Scan and file paperwork efficiently
• Process vendor invoices accurately

Skills

Customer service

Phone handling

Cash handling

Basic accounting

Dealertrack software

Multitasking

Strong communication

Education

High School Diploma

Tools

Dealertrack or similar software

Job description

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959.

SUMMARY

The Collision Center Receptionist plays a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This position involves greeting customers, handling phone inquiries, managing payments, and coordinating various administrative tasks. The ideal candidate is organized, detail-oriented, and possesses strong communication skills.

BENEFITS

• Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program.
• Retirement Plans: 401(k).
• PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service.

PAY

ESSENTIAL DUTIES

• Greet and direct customers upon arrival
• Answer and route phone calls efficiently to the appropriate departments
• Handle customer check-ins and check-outs, ensuring all necessary documentation is completed
• Collect customer payments, reconcile the cash box, and ensure accurate financial transactions
• Maintain and organize the shop schedule
• Make follow-up and reminder calls for customer appointments
• Scan and file all necessary paperwork in an organized manner
• Process vendor invoices accurately and efficiently

QUALIFICATIONS

• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Proficiency in handling financial transactions and basic accounting tasks
• Familiarity with Dealertrack or similar automotive software a plus
• Ability to work in a fast-paced environment and manage multiple priorities

Equal Employment Opportunity

Bud Clary Auto group is an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.

E-Verify

Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.