Automotive Sales Consultant

Bud Clary Auto Group; Washougal (WA); On-site; USD 40,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(K) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Time Off (PTO)

Job summary

An established industry player in the automotive sector is seeking a motivated automobile sales associate to join their dynamic team. In this role, you will engage with customers, understand their transportation needs, and guide them through the vehicle selection process. Your expertise in product knowledge and sales techniques will be crucial in building lasting customer relationships and achieving sales goals. This position offers a commission-based pay structure, allowing you to maximize your earnings based on performance. Join a company that values its employees and fosters a culture of excellence and customer satisfaction.

Qualifications

• Strong communication and interpersonal skills are essential for customer engagement.
• Ability to understand and explain product features and benefits.

Responsibilities

• Assist customers in selecting vehicles and provide test drives.
• Maintain a follow-up system to ensure customer satisfaction.
• Meet personal sales goals and attend required training.

Skills

Customer Relationship Management

Sales Techniques

Communication Skills

Product Knowledge

Education

High School Diploma

Job description

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959.

SUMMARY

The automobile sales associate sells automobiles by understanding and demonstrating characteristics, capabilities, and features to customer satisfaction, developing customer relationships, qualifying buyers, and closing sales.

BENEFITS

• Comprehensive benefit package, including health, dental, and vision insurance.
• PTO accumulation begins on the first day of employment. During the first year, hourly employees earn 1 hour of PTO for every 40 hours worked. From years 2 to 9, employees accumulate 1.63 hours of PTO for every 40 hours worked. For those with 10 or more years of service, the PTO accrual rate increases to 2.39 hours for every 40 hours worked.
• 401 (K) retirement plan with company match.
• Life insurance coverage.
• Employee assistance program.

PAY

• This position is commission based, $40,000 to $120,000.

ESSENTIAL DUTIES

• Satisfies the transportation needs of vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains product performance, application, and benefits.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Utilizes dealership sales control and follow-up system.
• Exhibits a high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal sales goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Attends required product and sales training courses as directed by sales manager.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values and can explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns in all closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
• Writes complete sales orders and processes paperwork in accordance with established dealership practices.
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Follows up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Reviews and analyzes personal performance at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance.

Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.

Join our team and contribute to our legacy of excellence!