COLLISION CENTER MANAGER

Elite Recruiting Services; Albuquerque (NM); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Paid Time Off

Employee Discounts

Ongoing Training & Professional Dev

Long-Term Stability with a Successful/

Job summary

Elite Recruiting Services seeks a Collision Center Manager in Albuquerque to lead a high-volume collision operation. You will drive production, pricing, workflow, staffing, CSI, and customer relationships while maintaining safety and quality standards.

The role requires hands-on leadership, proven results in collision repair, and strong communication with insurers and customers. In-person work with an emphasis on improving profitability and service excellence.

Qualifications

• Minimum 2 years of leadership experience in automotive collision repair.
• Strong knowledge of CCC ONE estimating and repair procedures.
• Experience building high-performing teams and improving production and profitability.
• Valid driver’s license with clean driving record.

Responsibilities

• Oversee day-to-day collision center operations and staff.
• Lead, coach, mentor, and develop collision repair team.
• Manage production schedules and workflow to maximize efficiency.
• Ensure repairs meet OEM procedures and safety standards.
• Maintain relationships with insurance companies, customers and vendors.
• Track KPIs, production metrics, and profitability.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Operational excellence

Tools

CCC ONE

CDK

Job description

alburquerque, United States | Posted on 09/04/2026

LEAD A HIGH-VOLUME COLLISION OPERATION

A well-established, high-volume automotive dealership group in the Albuquerque area is seeking an experienced Collision Center Manager to lead and grow its collision repair operation.

This is an excellent opportunity for a proven collision industry leader who knows how to build strong teams, improve production, drive profitability, and deliver an exceptional customer experience.

We are looking for a hands-on, results-driven manager who can take ownership of daily operations while maintaining high standards for quality, efficiency, safety, CSI, and financial performance.

COMPENSATION & BENEFITS

$100,000+ ANNUAL EARNING POTENTIAL

• 401(k) Retirement Plan
• Paid Time Off
• Employee Discounts
• Ongoing Training & Professional Development
• Long-Term Stability with a Successful Dealer Group

THE OPPORTUNITY

As the Collision Center Manager, you will oversee the complete operation of the collision center, including production, estimating, workflow, staffing, customer satisfaction, insurance relationships, and financial performance.

You will play a key role in building a high-performing team and creating a culture centered around accountability, productivity, quality, and customer service.

KEY RESPONSIBILITIES

• Oversee all day-to-day collision center operations
• Lead, coach, mentor, and develop collision repair staff
• Manage production schedules and workflow to maximize efficiency
• Ensure vehicles are completed accurately and on schedule
• Monitor and improve department productivity and profitability
• Review estimates, supplements, and repair orders for accuracy
• Maintain strong relationships with insurance companies, customers, vendors, and partners
• Monitor CSI and customer satisfaction results
• Track departmental KPIs, production metrics, and financial performance
• Ensure repairs follow OEM procedures, manufacturer specifications, and safety standards
• Recruit, train, motivate, and retain top collision repair talent
• Identify opportunities to improve processes, workflow, and profitability
• Maintain a professional, organized, and performance-driven environment
• Ensure compliance with all company, industry, and safety standards

WHAT WE'RE LOOKING FOR

Required:

• Previous experience in the automotive collision repair industry
• Proven leadership and team management experience
• CCC ONE experience required
• Strong understanding of collision estimating and repair procedures
• Knowledge of insurance claims and supplement processes
• Strong understanding of collision center production and workflow
• Proven ability to improve productivity and profitability
• Excellent communication and customer service skills
• Strong organizational and problem-solving abilities
• Valid driver's license with an acceptable driving record

Preferred:

• CDK experience
• Experience managing a high-volume operation
• Strong background in KPI and financial performance management

IDEAL CANDIDATES MAY HAVE EXPERIENCE AS:

• Body Shop Manager
• Collision Repair Manager
• Auto Body Shop Manager
• Collision Operations Manager

  WHY THIS OPPORTUNITY?

  This is more than a management position - it's an opportunity to take ownership of a growing collision operation and make a measurable impact.

  You’ll have the opportunity to build and develop a strong team, improve operational performance, increase profitability, and help create an exceptional experience for every customer.

  If you're an experienced collision repair leader ready to take the next step in your career, we want to hear from you.

  Job Type: Full-Time

  Compensation: $100,000+ Per Year

  Work Location: In Person

  Experience Required:

  Collision Center Management - 2 years preferred/required