Collision Center Manager

Diehl Automotive Group; Washington (Washington County); On-site; USD 1,897,200 - 2,232,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental insurance

401(k)

Vision insurance

401(k) matching

Retirement plan

Employee discount

Job summary

A regional collision center is seeking a Collision Center Manager for their Washington location. This role includes managing a team, ensuring quality control, and meeting monthly sales targets. The ideal candidate will have management experience (2 years preferred) and a PA Motor Vehicle Damage Appraisers License. Benefits include health insurance, paid time off, and a 401(k) plan. The role offers an energetic work environment focused on team collaboration and customer satisfaction.

Qualifications

• Two years management experience preferred, but will train the right candidate with solid estimating experience.
• PA Motor Vehicle Damage Appraisers License required.
• Some experience with CCC One beneficial.

Responsibilities

• Quality control of all repairs.
• Manage estimators and technicians.
• Handle customer complaints effectively.
• Meet monthly top line sales goals of $170,000 - $200,000.

Skills

Management experience

Estimating experience

Customer service

Quality control

Tools

CCC One

Job description

Diehl Collision Centers is growing! We need your help!

Diehl Collision has a position open for a Collision Center Manager at our Washington collision center. This is a fantastic opportunity for the right candidate with great pay, fantastic benefits and a comfortable and fun work atmosphere. Apply today and see the Diehl Difference! Pay commensurate with experience.

Responsibilities:

• Quality Control
• Meeting and exceeding DRP objectives
• Manage estimators, csr, and techs
• Manage Accounts Receivable
• Manage Open ROs
• Maintain proper amount of work in process
• Set and meet monthly top line sales goals
• Update customers on the process of their repair
• Review final product with customer
• Handle any customer complaints
• Manage team including recruiting, hiring and termination
• Work together with the sales, parts and service departments
• Maintain a clean work environment including a clean shop and tools
• Minimize and track any waste, including rework
• Maintain proper KPIs for Labor, Parts, Sublet and Material
• Expected to have $170,000 - $200,000 monthly sales

Requirements:

• Two years management experience, but will train the right candidate with solid estimating experience
• PA Motor Vehicle Damage Appraisers License
• Some experience with CCC One

Benefits:

• Health insurance
• Paid time off
• Dental insurance
• 401(k)
• Vision insurance
• 401(k) matching
• Retirement plan
• Employee discount