General Manager

Kaizen Collision; Colorado; On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Bonus

Commission

Job summary

Kaizen Collision Center – Colorado is seeking an experienced Collision Repair General Manager to lead one of our Colorado locations. You will drive production, develop people, improve profitability, and deliver an exceptional customer experience on the shop floor.

We’re looking for a proven collision repair leader who can monitor KPIs, identify underperforming areas, and move the team toward strong results.

Qualifications

• Previous collision repair management experience is required.
• Experience leading a high-volume collision center.
• Strong knowledge of collision repair production and workflow.
• Understanding of insurance claims and DRP programs.
• Strong financial and operational knowledge.
• Experience managing shop KPIs and profitability.
• Ability to recruit, coach, and develop employees.
• Strong leadership and communication skills.
• Ability to make decisions and solve problems quickly.
• High standards for quality and customer service.
• Strong organizational and follow-through skills.
• Valid driver’s license.

Responsibilities

• Lead all day-to-day collision center operations.
• Manage and develop estimators, technicians, painters, parts personnel, CSRs and production staff.
• Drive sales, revenue, gross profit and overall profitability.
• Monitor cycle time, touch time, throughput and productivity.
• Implement action plans by monitoring KPIs to improve performance.
• Keep production moving and address bottlenecks quickly.
• Recruit, coach, develop, and retain strong employees.
• Set clear expectations and create accountability.
• Ensure repairs meet OEM procedures and quality standards.
• Maintain high customer satisfaction and long-term relationships.
• Manage labor and operating expenses.
• Maintain strong insurance and DRP relationships.
• Resolve customer and operational issues.
• Maintain a safe, professional, performance-driven shop.

Skills

Collision repair management

Leadership

KPIs & profitability

Production knowledge

Education

I-CAR certification

ASE certification

OEM certifications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Full Time Arvada, CO, US

6 days ago Requisition ID: 1374

Salary Range: $90,000.00 To $110,000.00 Annually

Collision Repair General Manager

Kaizen Collision Center – Colorado
Full-Time | $90,000–$110,000 Salary + Bonus & Commission

Lead the Shop. Build the Team. Drive the Results.

Kaizen Collision Center is hiring an experienced Collision Repair General Manager to lead one of our Colorado locations.

We’re looking for a proven collision repair leader who knows how to drive production, develop people, improve profitability, and deliver an exceptional customer experience.

This is not a desk-only management role.

You should know what’s happening on the production floor, understand your KPIs, recognize where the shop is losing opportunities, and know how to get your team moving in the right direction.

If you know how to run a successful collision center, we want to talk.

Compensation

$90,000–$110,000 Base Salary + Bonus & Commission

In addition to base salary, this position offers bonus and commission opportunities based on performance and results.

Base salary is determined by experience, qualifications, and leadership background.

What You’ll Do

• Lead all day-to-day collision center operations
• Manage and develop estimators, technicians, painters, parts personnel, CSRs, and production staff
• Drive sales, revenue, gross profit, and overall profitability
• Manage cycle time, touch time, throughput, and productivity
• Monitor KPIs and develop action plans to improve performance
• Keep production moving and address bottlenecks quickly
• Recruit, coach, develop, and retain strong employees
• Set clear expectations and create accountability
• Ensure repairs meet OEM procedures and quality standards
• Maintain high customer satisfaction
• Manage labor and operating expenses
• Maintain strong insurance and DRP relationships
• Resolve customer and operational issues
• Maintain a safe, professional, performance-driven shop

What We’re Looking For

Previous collision repair management experience is required.

Ideal candidates will have:

• Experience leading a high-volume collision center
• Strong knowledge of collision repair production and workflow
• Understanding of insurance claims and DRP programs
• Strong financial and operational knowledge
• Experience managing shop KPIs and profitability
• Ability to recruit, coach, and develop employees
• Strong leadership and communication skills
• Ability to make decisions and solve problems quickly
• High standards for quality and customer service
• Strong organizational and follow-through skills
• Valid driver’s license

I-CAR, ASE, and OEM certifications are a plus.

Know the Shop. Know the Numbers.

We want a GM who understands the connection between:

• Sales and closing ratios
• Gross profit and expenses
• Labor efficiency and productivity
• Cycle time and touch time
• Repair planning and throughput
• Customer satisfaction and retention
• Employee performance and profitability

You should be comfortable looking at the numbers, identifying the problem, building a plan, and holding the team accountable for executing it.

Why Kaizen?

Kaizen Collision Center is growing, and we’re looking for strong leaders who want the opportunity to grow with us.

We offer:

• Bonus and commission opportunities
• Established insurance and DRP relationships
• Regional and corporate support
• OEM-focused repair processes
• Paid OEM and industry training
• Medical Insurance through Curative
• $0 deductible
• $0 in-network copays
• $0 in-network prescriptions
• Preloaded card for approved out-of-network care
• Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Paid OEM & Industry Training

Ready to Lead?

We’re not looking for someone to simply maintain a shop.

We want someone who can make it better.

Build the team.
Drive production.
Know the numbers.
Take care of the customer.
Own the results.