Collision Center GM: Lead Growth & Customer Experience

Mobile Auto Solutions, LLC; Savannah (GA); On-site; USD 68,000 - 97,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

Health Insurance

401(k)

Education Opportunities

Job summary

Gerber Collision & Glass in Savannah, GA is seeking a General Manager to lead the collision center’s daily operations and deliver an exceptional customer experience. You will coach and empower team members, manage the P&L, ensure safety and quality standards, and drive KPI targets while aligning with company policies and WOW Operating Way.

The role requires proven leadership in collision repair, strong communication, and a bias for results.

Qualifications

• Attention to detail and a high degree of accuracy.
• Ability to consistently demonstrate a successful client experience.
• Communicate clearly both verbally and in writing.
• Ability to motivate others utilizing effective coaching tools and management skills.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings .Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Skills

Attention to detail

Clear communication

People leadership

Education

Post-Secondary Education or equivalent

Job description

Gerber Collision & Glass in Savannah, GA is seeking a General Manager to lead the collision center’s daily operations and deliver an exceptional customer experience. You will coach and empower team members, manage the P&L, ensure safety and quality standards, and drive KPI targets while aligning with company policies and WOW Operating Way.

The role requires proven leadership in collision repair, strong communication, and a bias for results.