Collision Center General Manager — Lead Teams & WOW Experiences

Carubba Collision Corp.

Buffalo (NY)

On-site

USD 85,000 - 130,000

Full time

3 days ago

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Benefits offered by this job

Annual PTO

Paid parental leave

Medical, Prescription Drug, Dental & V

401(k) Retirement Plan with company"m

Life Insurance

Continuing Education Opportunities

Job summary

Gerber Collision & Glass Buffalo is seeking a seasoned General Manager to lead our collision center. You will oversee daily operations, drive WOW customer experience, coach a skilled team, manage budgets and KPIs, and ensure safety and quality standards across all processes.

Qualified leaders bring post-secondary education or equivalent, proven collision-repair leadership, and strong communication. You will empower staff, optimize performance, and uphold the highest professional standards in all

Qualifications

Post-Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Ability to communicate clearly both verbally and in writing.

Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth.
Provide training for all staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.