Collision Center General Manager: Lead Operations & Experience

Mobile Auto Solutions, LLC; Candler (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

Mobile Auto Solutions, LLC in the United States seeks a General Manager to lead the collision center and deliver an exceptional customer experience while running daily operations. You will coach staff, manage budgets, and ensure safety, quality, and efficiency across all repairs.

This role requires strong leadership, clear communication, and the ability to align team effort with company goals, driving profitability and customer satisfaction.

Qualifications

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.
• Strong communication and people management skills.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Provide training for all staff as necessary.
• Open and close the facility daily as per established procedures.
• Lead and manage all repair facility personnel.

Skills

Leadership

Client experience

Communication

Coaching

Education

Post-Secondary Education or equivalent

Job description

Mobile Auto Solutions, LLC in the United States seeks a General Manager to lead the collision center and deliver an exceptional customer experience while running daily operations. You will coach staff, manage budgets, and ensure safety, quality, and efficiency across all repairs.

This role requires strong leadership, clear communication, and the ability to align team effort with company goals, driving profitability and customer satisfaction.