Collision Center Front Desk Specialist

Joe Myers Toyota; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Employee Vehicle Purchase Program

Opportunities for Career Growth

Job summary

Joe Myers Toyota in Houston, TX is seeking a friendly Body Shop Receptionist to support the Collision Center. This full-time role runs Monday–Saturday, 8:00 a.m. to 5:00 p.m., with every-other-Saturday work.

Responsibilities include greeting customers, scheduling estimates and repair appointments, and updating customers on repair status. The ideal candidate will have strong organizational skills, excellent communication, and experience in a fast-paced dealership environment.

Qualifications

• Previous receptionist or customer service experience preferred.
• Automotive dealership or collision center experience is a plus.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Answer and direct incoming phone calls.
• Schedule body shop estimates, repair appointments, and customer follow-ups.
• Assist customers with repair status updates and general inquiries.
• Open and maintain repair orders accurately.
• Process payments and balance daily receipts.
• Communicate effectively with insurance companies, customers, and body shop staff.
• Maintain customer records and file documentation.
• Perform general clerical duties, including scanning, copying, filing, and data entry.
• Maintain a clean, organized, and professional reception area.
• Provide administrative support to the Body Shop Manager and Estimators as needed.

Skills

Customer service

Front desk

Communication

MS Office

Job description

Joe Myers Toyota in Houston, TX is seeking a friendly Body Shop Receptionist to support the Collision Center. This full-time role runs Monday–Saturday, 8:00 a.m. to 5:00 p.m., with every-other-Saturday work.

Responsibilities include greeting customers, scheduling estimates and repair appointments, and updating customers on repair status. The ideal candidate will have strong organizational skills, excellent communication, and experience in a fast-paced dealership environment.