Collision Center Front Desk Specialist

Hendrick Automotive Group; Buford, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Hendrick Collision at Mall of Georgia in Buford, GA seeks a Collision / Body Receptionist to handle incoming calls, greet customers, and direct them to the appropriate department. The role emphasizes courteous communication and maintaining an organized lobby and work area.

The ideal candidate will have a high school diploma or GED and prior customer service or administrative experience in a fast-paced environment, with basic Microsoft Office skills and reliable attendance.

Qualifications

• Previous customer service or administrative experience in a high-volume environment.
• Strong organizational and interpersonal skills are required.
• Basic knowledge of Microsoft Office products.
• GED or High School Diploma is preferred.

Responsibilities

• Answer incoming calls in a courteous and professional manner.
• Direct calls to the appropriate department or person.
• Greet customers in the lobby and direct them as needed.
• Maintain an organized, clean, and safe work area.
• Record hours worked in the timekeeping system.
• Observe safety and company policies; participate in training.

Skills

Customer service experience

Organizational skills

Interpersonal skills

Microsoft Office

Timekeeping system

Education

High School Diploma

GED

Tools

Microsoft Office

Timekeeping system

Job description

Hendrick Collision at Mall of Georgia in Buford, GA seeks a Collision / Body Receptionist to handle incoming calls, greet customers, and direct them to the appropriate department. The role emphasizes courteous communication and maintaining an organized lobby and work area.

The ideal candidate will have a high school diploma or GED and prior customer service or administrative experience in a fast-paced environment, with basic Microsoft Office skills and reliable attendance.