Collision Center Front Desk Specialist

Hendrick Automotive Group; Georgia; On-site; USD 28,000 - 36,000; Full time

Job summary

Hendrick Collision at Mall of Georgia in Buford, GA is seeking a friendly receptionist to manage front-desk duties. You will answer calls, greet visitors, and direct inquiries to the appropriate department. Accurate message taking and timekeeping are essential in this high-volume environment.

The role requires strong organizational and communication skills, reliability with attendance, and a commitment to upholding the company’s core values and safety standards.

Qualifications

• Previous customer service or administrative experience in a high-volume environment.
• Strong organizational and interpersonal skills are required.
• Regular and predictable attendance is expected.

Responsibilities

• Answers incoming calls in a courteous and professional manner.
• Takes accurate messages and directs calls to the proper department or person.
• Greets customers entering the dealership showroom or lobby.
• Maintains CSI at or above company standards.
• Follows company policies and safety rules.

Skills

Customer service

Organizational skills

Interpersonal skills

Communication skills

Education

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Tools

Microsoft Office

Job description

Hendrick Collision at Mall of Georgia in Buford, GA is seeking a friendly receptionist to manage front-desk duties. You will answer calls, greet visitors, and direct inquiries to the appropriate department. Accurate message taking and timekeeping are essential in this high-volume environment.

The role requires strong organizational and communication skills, reliability with attendance, and a commitment to upholding the company’s core values and safety standards.