Collision Center Estimator & Repair Coordinator

Don Tester Ford Inc; Norwalk (OH); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Training and development

401(k) with company participation

Vehicle purchase discounts

Job summary

Don Tester Ford in Norwalk, OH is seeking an experienced Body Shop Estimator/Assistant Estimator to join our collision center. You will greet customers, prepare estimates, and coordinate repairs from estimate to completion.

The role emphasizes customer service, insurance communication, and efficient repair planning. The ideal candidate should have collision estimating knowledge, experience with estimating software, and a strong ability to organize and multitask in a fast-paced dealership

Qualifications

• Experience as a Body Shop Estimator or Assistant Estimator or Collision Repair Advisor is required.
• Knowledge of collision repair procedures and insurance claims.
• Experience with estimating software.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet customers and assist with the collision repair estimate process.
• Prepare accurate repair estimates using industry estimating software.
• Communicate with insurance companies regarding claims, supplements, and approvals.
• Coordinate repair schedules and monitor vehicle progress throughout the repair process.
• Keep customers informed with timely updates on repair status.
• Order parts and work closely with technicians to ensure timely repairs.
• Assist with vehicle check-in and delivery, reviewing completed repairs with customers.
• Maintain organized repair files and accurate documentation.
• Ensure all repairs meet dealership and manufacturer quality standards.
• Support the Body Shop Manager with daily operations as needed.

Skills

Collision repair estimating

Customer service

Communication

Estimating software

Job description

Don Tester Ford in Norwalk, OH is seeking an experienced Body Shop Estimator/Assistant Estimator to join our collision center. You will greet customers, prepare estimates, and coordinate repairs from estimate to completion.

The role emphasizes customer service, insurance communication, and efficient repair planning. The ideal candidate should have collision estimating knowledge, experience with estimating software, and a strong ability to organize and multitask in a fast-paced dealership