Collision Center Assistant Manager | Growth & Leadership

Hertrichs; Newark (DE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Monthly incentives

Full benefits package

Paid weekly

Paid holidays, vacation and personal—s

401K with employer match

Employee purchase discounts

Job summary

Hertrich Family of Dealerships seeks a skilled Body Shop Assistant Manager / Collision Center Assistant Manager to join our expanding team in a fast-paced environment focused on customer service excellence.

The role involves overseeing collision center operations, estimating repair costs, managing workflow, and maintaining strong relationships with insurers and fleet providers. A minimum 2 years of collision center experience and a valid driver's license are required.

Qualifications

• Minimum of 2 years of experience in a Collision Center or Auto Body Shop (preferred).
• Prior automotive body shop estimating or insurance adjusting experience is required.
• Strong understanding of the collision repair process.
• Ability to handle high volumes and work under pressure.
• Experience maintaining a fast-paced workflow in a collision shop.
• Proficiency with collision management software (preferred).
• Excellent customer service, communication, and organizational skills.
• Self-motivated, detail-oriented, and organized.
• High School Diploma or GED required.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet all customers with professionalism and courtesy.
• Build and maintain strong relationships with insurance companies, fleet providers, and manufacturers.
• Perform vehicle damage assessments and create detailed repair cost estimates.
• Prepare accurate damage reports efficiently.
• Assist in managing shop production costs and workflow.
• Collaborate with the General Manager on daily tasks and dispatches using computerized systems.
• Provide support and assistance to employees as needed.

Skills

Customer service

Communication

Organizational skills

Work under pressure

Team collaboration

Education

High School Diploma or GED

Tools

Collision management software

Job description

Hertrich Family of Dealerships seeks a skilled Body Shop Assistant Manager / Collision Center Assistant Manager to join our expanding team in a fast-paced environment focused on customer service excellence.

The role involves overseeing collision center operations, estimating repair costs, managing workflow, and maintaining strong relationships with insurers and fleet providers. A minimum 2 years of collision center experience and a valid driver's license are required.