Collision Center Assistant Manager — Growth & Benefits

Hertrichs; Dover (DE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary with incentives

Benefits after 90 days

Monday–Friday schedule

Weekly pay

Paid holidays, vacation, and personal/

Job summary

Hertrich Family of Dealerships is seeking a skilled Body Shop Assistant Manager to join our expanding Collision Center team in Dover, Delaware. You will greet customers, build strong relationships with insurers and fleet providers, and oversee damage assessments and repair cost estimates.

We offer a competitive salary with incentives, a full benefits package after 90 days, a Monday–Friday schedule, weekly pay, paid holidays and vacation, 401K with employer match, and employee discounts.

Qualifications

• Minimum of 2 years experience in a Collision Center or Auto Body Shop.
• Prior collision estimating or insurance adjusting experience required.
• Strong understanding of the collision repair process.
• Ability to handle high volumes and work under pressure.
• Excellent customer service, communication, and organizational skills.
• High School Diploma or GED.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet all customers with professionalism and courtesy.
• Build and maintain relationships with insurance companies, fleet providers, and manufacturers.
• Perform vehicle damage assessments and create detailed repair cost estimates.
• Prepare accurate damage reports efficiently.
• Assist in managing shop production costs and workflow.
• Collaborate with the General Manager on daily tasks and dispatches using computerized systems.
• Provide support and assistance to employees as needed.

Skills

Collision center experience

Insurance adjusting experience

Customer service

Communication skills

Organizational skills

Education

High School Diploma or GED

Job description

Hertrich Family of Dealerships is seeking a skilled Body Shop Assistant Manager to join our expanding Collision Center team in Dover, Delaware. You will greet customers, build strong relationships with insurers and fleet providers, and oversee damage assessments and repair cost estimates.

We offer a competitive salary with incentives, a full benefits package after 90 days, a Monday–Friday schedule, weekly pay, paid holidays and vacation, 401K with employer match, and employee discounts.