College Work Study Program (Financial Aid)

Tennessee Board of Regents; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Southwest Tennessee Community College Library team is seeking a dependable College Work Study in the Financial Aid Department to assist staff and students with clerical tasks. The student will provide basic administrative task assistance within the Department.

The role involves answering calls, greeting visitors, data entry, filing, maintaining organization, and supporting events and projects as needed.

Qualifications

• Must be a registered student of Southwest Tennessee Community College.
• Only students approved for Federal Work Study are qualified for this position.

Responsibilities

• Assist with answering and directing incoming calls.
• Greet and escort students and visitors; scan and file paperwork.
• Enter information into databases.
• Maintain cleanliness and organization of the department.
• Assist with projects, events, and other administrative tasks and errands.

Skills

Computers & office equipment

Customer service

Interpersonal skills

Confidentiality

Communication

Record keeping

Organization

Adaptability

Job description

Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: College Work Study Program (Financial Aid)

Employee Classification:Other

Institution:Southwest Tennessee Community College

Department: Financial Aid

Campus Location: SWTCC - Multiple Campus Locations

Job Summary

The Southwest Tennessee Community College Library team is looking for a dependable person to assist staff and students with clerical support in the Financial Aid Department. The College Work Study student will provide basic administrative task assistance within the Department.

Job Duties

• Assist with answering and directing incoming calls
• Greeting and escorting students and visitors, scanning and filing paperwork
• Entering information into databases
• Maintaining cleanliness and organization of the department
• Assisting with projects or events, and other general administrative tasks and errands

Minimum Qualifications

• Must be a registered student of Southwest Tennessee Community College
  
• Only students who are approved for Federal Work Study are qualified for this position
  
  • If you have any questions regarding this requirement, please reach out to the Financial Aid Office
    

Knowledge, Skills, and Abilities

• Ability to work with computers and general office equipment
  
• Demonstrate professionalism and provide quality customer service in accordance with the College’s values
  
• Maintain positive working relationships, make decisions and solve problems
  
• Maintain confidentiality
  
• Utilize positive communication
  
• Keep accurate records
  
• Keep an organized, safe working environment
  
• Exhibit flexibility, willingness to learn, ability to adapt to change, and maintain current technology skills

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

A summary of our benefits can be found below:

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

The following person has been designated to handle inquiries regarding nondiscrimination policies: Dr. Brandon Johnson, Director of People & Culture, [e-mail], 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.