College Work Study Program (TRIO Upward Bound)

Tennessee Board of Regents; Memphis (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

Southwest Tennessee Community College seeks a student assistant for the TRIO Upward Bound program to support routine office tasks, data entry, and event coordination. Duties include managing phones and emails, digitizing files, and creating outreach materials.

The role requires a registered student eligible for Federal Work Study, with opportunities to assist with events, social media, and bulletin-board updates across campus and online channels.

Qualifications

• Must be a registered student of Southwest Tennessee Community College.
• Only students approved for Federal Work Study are qualified for this position.

Responsibilities

• Answering phones, voicemails, and monitoring email communications.
• Performing data entry and assisting with student record maintenance.
• Digitizing student files and program materials.
• Preparing application packets and outreach materials for recruitment.
• Assisting with event setup and breakdown.
• Posting social media content and creating communications for social media sites.

Skills

Customer service

Office procedures

Microsoft Office

Independent work

Communication skills

Education

Registered student

Federal Work Study eligibility

Tools

Microsoft Office (MS Office)

Job description

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: College Work Study Program (TRIO Upward Bound)

Employee Classification:Other

Institution:Southwest Tennessee Community College

Department: TRIO Upward Bound

Campus Location: SWTCC - Union Avenue Campus

Job Summary

The Southwest Tennessee Community College TRIO Upward Bound needs a student to assist with routine office activities such as data entry, file maintenance, digitizing forms and documents, updating bulletin boards, and assisting with events and other assigned duties.

Job Duties

• Answering phones, responding to voicemails, and monitoring email communications
• Performing data entry and assisting with student record maintenance.
• Digitizing student files and program materials
• Making phone calls and sending reminder emails to students and parents as directed
• Supporting recruitment efforts by preparing application packets and outreach materials
• Helping with event setup and breakdown
• Post social media content and creating communications for social media sites

Minimum Qualifications

• Must be a registered student of Southwest Tennessee Community College.
  
• Only students who are approved for Federal Work Study are qualified for this position.
  
  • If you have any questions regarding this requirement, please reach out to the Financial Aid Office.

Knowledge, Skills, and Abilities

• Possess excellent customer service skills.
  
• Basic knowledge of modem office practices, procedures, and equipment. Basic knowledge of Microsoft Office Applications.
  
• Ability to follow instructions and work independently.
  
• Ability to communicate effectively.

Physical Demands / Working Conditions

• TRIO Upward Bound works with youth in grades 9th-12th
• We attend on and off campus events and college tours
• There are some instances that work hours would be available outside of normal business hours.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below:

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

The following person has been designated to handle inquiries regarding nondiscrimination policies:Dr. Brandon Johnson, Director of People & Culture, [e-mail], 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.