College Intern - Information Technology - IT Help Desk

Erie County Board; Columbus (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Coverage

Dental, Vision and Life Insurance

Paid time off and holidays

Education and Development Programs

Job summary

Ohio Department of Insurance is seeking a College Intern for Information Technology – IT Help Desk in Columbus, OH. The role supports hardware/software installations, documentation, and coordination across IT platforms, with typical hours Monday–Friday 8:00 am–5:00 pm.

The intern must be enrolled in a related college program and possess strong IT and customer service skills, plus collaboration, customer focus and teamwork. On-site position at 50 West Town Street.

Qualifications

• Must be currently enrolled in a college degree program related to Information Systems or Computer Science.
• Technical Skills: Information Technology and Customer Service.
• Professional Skills: Collaboration, Customer Focus, Teamwork.

Responsibilities

• Assist with installation, maintenance, configuration, upgrades and/or administration of hardware and/or software in workstation support, information security, telecommunications, and network connectivity.
• Create, organize, file, and maintain documentation.
• Interface with other platforms from a hardware and/or software perspective.
• Attend meetings as necessary and other duties as assigned.
• Report in location: 50 West Town St. Suite 300, Columbus, Ohio 43215
• Workdays and Hours would vary between Monday - Friday 8:00 am - 5:00 pm based on student schedule

Skills

Information Technology

Customer Service

Collaboration

Customer Focus

Teamwork

Education

College student in Information Systems or Computer Science

Job description

Job Description - College Intern - Information Technology - IT Help Desk (260006TW)

College Intern - Information Technology - IT Help Desk ( 260006TW )

Organization

Insurance

Unposting Date

Ongoing

Work Location

Ohio Department of Insurance 50 West Town Street Suite 300 Columbus 43215

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation : 20.00

Schedule

Full-time

Union : Exempt from Union

Primary Job Skill

Internship

Technical Skills : Customer Service, Information Technology

Professional Skills : Collaboration, Customer Focus, Teamwork

Ohio Department of Insurance 256 subscribers

The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio.

Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.

Office of Information Technology Mission Statement:

The mission of Office of Information Technology and Security is to support the Ohio Department of Insurance, through technology and innovation, to adhere to regulatory compliance and to serve consumers and constituents alike, with the objective to improve awareness, protection and advocacy.

Key Responsibilities

• Assistswith installation, maintenance, configuration, upgrades and/or administration of hardware and/or software independently in workstation support, business continuity, information security,telecommunications,and network connectivity.
• Creates, organizes, files, and maintains documentation.
• Interfaces with other platforms from a hardware and/or software perspective.
• Attends meetings as necessary and other duties as assigned.
• Report in location: 50 West Town St. Suite 300, Columbus, Ohio 43215
• Workdays and Hours would vary between Monday - Friday 8:00 am - 5:00 pm based on student schedule

Qualifications

Must be currently enrolled in and attending a college degree program directly related to Information Systems or Computer Science.

Job Skills: Information Technology Technical Skills: Information Technology, Customer Service Professional Skills: Collaboration, Customer Focus, Teamwork

Applicants must be currently authorized to work in the United States on a full-time basis.

Reasonable Accommodation

ODI does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA employment regulations. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the agency Human Resource Offices’ ADA Coordinator, Andrew Skal, by emailing [e-mail] or calling 614-644-3264. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to participate in a structured interview.

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

Employment Equity & Diversity

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)