Insurance Licensing Examiner

Insurance; Columbus (OH); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Paid time off

Life Insurance

Education & Training

Job summary

The Ohio Department of Insurance License Division is seeking a detail oriented Insurance Licensing Examiner to join our team in Columbus, OH. The role emphasizes accuracy, time management, and multi-tasking across licensing processes and customer inquiries.

The ideal candidate will review applications, maintain license records, and provide professional responses to inquiries while ensuring compliance with state regulations. Full-time position with benefits is offered by the ODI.

Qualifications

• 36 months training or 36 months experience in insurance field (i.e., regulatory or industry).
• Two courses or six months experience in customer service.
• 12 months training or 12 months experience in operation of personal computer.

Responsibilities

• Gathers information and documents.
• Review and analyze applications and supporting documents to determine license eligibility or continued eligibility.
• Review and analyze license status and transactions.
• Performs maintenance services on license records.
• Reviews, researches, and resolves customer issues and complaints.
• Make appropriate referrals to management and/or other divisions.
• Provides professional written and/or verbal response for requests of information.
• Assist customers via telephone/email by providing accurate and professional responses.
• Performs related office and clerical duties.
• Assists in the overall operation of the division.
• Performs other duties as assigned.

Skills

Regulatory Compliance

Customer Service

Insurance

Analyzation

Attention to Detail

Critical Thinking

Customer Focus

Confidentiality

Education

36 months training or 36 months experience in insurance field

2 courses or 6 months customer service

12 months training or 12 months PC operation

Job description

Job Description - Insurance Licensing Examiner (260007KV)

Insurance Licensing Examiner (260007KV)

Organization

Insurance

Agency Contact Name and Information : Kim Lowry 614-644-2681

Unposting Date

Ongoing

Work Location

50 W Town St 50 West Town Street Suite 300 Columbus 43215

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

26.54

Schedule

Full-time

Work Hours

40

Union

OCSEA

Primary Job Skill

Insurance

Technical Skills

Regulatory Compliance, Customer Service, Insurance

Professional Skills

Analyzation, Attention to Detail, Critical Thinking, Customer Focus, Confidentiality

Ohio Department of Insurance 256 subscribers

Mission Statement for the Ohio Department of Insurance License Division:

The License Division’s mission is to issue licenses to qualified applicants. The License Division maintains licenses for agents and business entities that are in good standing with Ohio’s laws. The License Division is committed to providing the highest level of service to the insurance industry and to the citizens of Ohio.

Job Description

The Ohio Department of Insurance’s License Division is seeking a detailed oriented candidate to fill the Insurance Licensing Examiner position. The ideal candidate must be a self-motivated professional with a strong work ethic, have excellent time management skills and be able to multi-task several projects/issues at the same time.

If this sounds interesting to you, continue reading below to learn more about career opportunities with our Department!

Key Responsibilities

• Gathers information and documents
• Review and analyze applications and supporting documents to determine license eligibility or continued eligibility
• Review and analyze license status and transactions
• Performs maintenance services on license records
• Reviews, researches, and resolves customer issues and complaints
• Make appropriate referrals to management and/or other divisions
• Provides professional written and/or verbal response for requests ofinformation
• Assist customers via telephone/email by providing accurate and professional responses
• Performs related office and clerical duties
• Assists in the overall operation of the division
• Performs other duties as assigned.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Qualifications
36 months training or 36 months experience in insurance field (i.e., regulatory or industry) (e.g., agent, licensing technician, underwriter, claims adjuster); two (2) courses or six (6) months experience in customer service; 12 months training or 12 months experience in operation of personal computer.
Or equivalent of Minimum Class Qualifications For Employment noted above.

Reasonable Accommodation

ODI does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA employment regulations. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the agency Human Resource Offices’ ADA Coordinator, Andrew Skal, by emailing [e-mail] or calling 614-644-3264. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to participate in a structured interview.

Background Check Information

The final candidate selected for this position will be required to undergo a criminal background check. Section 2961 of the Ohio Revised Code (ORC) prohibits individuals convicted of a felony involving fraud, deceit or theft from holding a position that has substantial management of control over property of a state agency.

Ohio Disability Inclusion State

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.