Collector/ Collections

Enagic USA, Inc; Torrance (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Employee discount

Flexible spending account

Job summary

A leading manufacturer of water filtration systems is seeking a full-time Collector in Torrance, CA. You will be responsible for collecting payments on past due bills, managing delinquent accounts, and maintaining accurate records. Ideal candidates should have at least 1 to 2 years of collection experience and be proficient in Microsoft Office. The job includes benefits like health, dental, and vision insurance, and a flexible spending account.

Qualifications

• 1 to 2+ years collection experience.
• Knowledge of state and federal laws applicable to collections (FDCPA).
• Strong follow-up and follow-through skills.

Responsibilities

• Collect payments on past due bills.
• Create an organized list of delinquent accounts.
• Locate customers using various documents and databases.
• Conduct collection calls and correspondence to customers.
• Resolve customer discrepancies.
• Process payments and conduct data entry.

Skills

Knowledge/experience of billing and collections procedures

Proficiency in Microsoft Office, Excel, and Word

Excellent communication skills, both verbal and written

Bilingual is a plus

Job description

About Us

We Are Looking For YOU! The Role Full-Time.

Collector / Collections

Enagic Collector position at our headquarters branch location in Torrance, CA. Enagic is a Japan-based leading manufacturer of alkaline ionizers and water filtration machines. Enagic distributes its products through a network of independent contractor sales representatives through a multilevel (network) marketing business model.

What You Will Be Responsible For:

• Collect payments on past due bills.
• Create a list of people who have not made payments and organize lists according to the severity of the delinquency.
• Locate customers using credit bureau information, loan documents, and other paperwork or databases.
• Collection calls and/or correspondence to existing customers.
• Resolve customer discrepancies.
• Pay attention to detail and maintain confidentiality.
• Strong follow-up and follow-through skills.
• Polite yet forceful phone interactions.
• Skip‑tracing experience and detail‑oriented work.
• Process payments and data entry.
• Knowledge of state and federal laws applicable to collections (FDCPA – Federal Debt Collections Practices Act).

This Job Is Ideal For Someone Who Is:

• Knowledge/experience of billing and collections procedures.
• Proficiency in basic Microsoft Office, Excel, and Word.
• Excellent communication skills, both verbal and written.
• 1 to 2+ years collection experience.
• Bilingual is a plus.

Benefits (Full Time only):

Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), Employee discount, Flexible spending account.

Work Hours:

Monday to Friday 9 am – 6 pm. One half‑day Saturday per month.