Collector

CFS; Woodridge (IL); On-site; USD 30,000 - 39,000; Full time

Job summary

CFS in the United States is seeking an experienced Collector (Accounts Receivable) to support a high‑volume AR team. This onsite role emphasizes problem solving, working with customers, and collaboration with internal teams.

Responsibilities include managing 60+ day B2B collections, responding to invoices and payments inquiries, resolving billing discrepancies, coordinating with sales and operations, and reviewing account details across multiple systems.

Qualifications

• 2–3+ years of B2B collections or AR experience.
• Comfortable speaking with customers by phone.
• Strong investigation and follow-up skills.
• Basic Excel skills for data review and reporting.
• Easygoing, team‑oriented mindset.

Responsibilities

• Manage B2B collections on past-due accounts (primarily 60+ days).
• Respond to customer calls and emails regarding invoices and payments.
• Research and resolve billing discrepancies and misapplied payments.
• Coordinate with sales and operations to ensure billing accuracy.
• Work across multiple systems to review account and service details.

Skills

B2B collections

AR experience

Customer communication

Investigation

Team collaboration

Tools

Excel

Job description

Collector (Accounts Receivable)

We’re seeking an experienced Collector to support a busy accounts receivable team during a high-volume period. This is an onsite role ideal for someone who enjoys problem-solving, working with customers, and collaborating with internal teams.

What You’ll Do

• Manage B2B collections on past-due accounts (primarily 60+ days)
• Respond to customer calls and emails regarding invoices and payments
• Research and resolve billing discrepancies and misapplied payments
• Coordinate with sales and operations teams to ensure billing accuracy
• Work across multiple systems to review account and service details

What We’re Looking For

• 2–3+ years of B2B collections or AR experience
• Comfortable being on the phone and communicating with customers
• Strong investigation and follow‑up skills
• Basic Excel skills (spreadsheets, sorting, data review)
• Easygoing, team‑oriented personality

Schedule & Details

• Monday–Friday, 8:00 AM–4:00 PM
• Onsite role
• No overtime anticipated
• Temporary project assignment

If you’re a hands‑on collector who enjoys a collaborative, fast‑paced environment, this is a great opportunity to jump in and make an impact.