Collections Analyst

Thomas Edwards Group; Roanoke (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Thomas Edwards Group in Roanoke, TX is seeking a Collections Analyst to manage a portfolio of about 300 B2B accounts within the Accounts Receivable team. The role focuses on proactive outreach, resolving delinquencies, and maintaining strong customer relationships.

Ideal candidate has B2B collections experience, an understanding of the AR cycle, and comfort with ERP systems and Excel. This direct-hire, on-site position offers stability and room to grow with a growing organization.

Qualifications

• Prior B2B collections experience required.
• Strong understanding of the full Accounts Receivable cycle.
• Experience independently managing a sizable customer/account portfolio.
• Proven ability to collect past-due balances while maintaining professional customer relationships.
• Comfortable outbound collection calls and direct conversations regarding payments.
• Experience working within an ERP/accounting system.
• Proficiency in Microsoft Excel.
• Strong research, problem-solving, organization, and follow-through skills.
• Ability to manage a high-volume workload and prioritize accounts.
• Stable employment history with an interest in a long-term opportunity.
• College degree not required.

Responsibilities

• Manage collections for ~300 B2B customer accounts.
• Proactively contact customers on outstanding invoices and past-due balances.
• Make regular collection calls and send written follow-up.
• Research and resolve billing discrepancies and short payments.
• Identify payment roadblocks and drive balances toward resolution.
• Maintain detailed collection notes and follow-up activity in ERP.
• Monitor aging reports and prioritize delinquent accounts.
• Collaborate with internal teams to resolve invoice issues.
• Follow up on customer payment commitments.
• Assist with full-cycle AR activities as needed.
• Support AR team during growth and higher transaction volume.

Skills

B2B collections experience

AR cycle knowledge

high-volume portfolio management

outbound collections calls

ERP system

Microsoft Excel

research and problem solving

organization and follow-through

Education

College degree not required

Tools

ERP system

Job description

Back Collections Analyst
A/R Collections Roanoke , Texas Fort Worth:Fin/Acct/HR:Direct Hire Oct 2, 2026

Collections Analyst 11027

Job Description

Position Summary

A growing, private equity-backed organization in the equipment rental industry is seeking an experienced Collections Analyst to join its Accounts Receivable team. This position will manage a portfolio of approximately 300 B2B customer accounts and will be responsible for proactively working outstanding receivables, resolving payment issues, and maintaining strong customer relationships. The ideal candidate is an experienced B2B collector who can step into the role with minimal training and independently manage a high-volume portfolio. This person should be comfortable making collection calls, researching account issues, clearing payment roadblocks, and consistently following through until balances are resolved. This is a great opportunity for someone looking for stability and the chance to join an established company experiencing significant organic growth.

Key Responsibilities

• Manage collections for a portfolio of approximately 300 B2B customer accounts.
• Proactively contact customers regarding outstanding invoices and past-due balances.
• Make regular collection calls and send written follow-up regarding payment status.
• Research and resolve billing discrepancies, short payments, disputes, and other issues delaying payment.
• Work directly with customers to identify payment roadblocks and drive outstanding balances to resolution.
• Maintain accurate and detailed collection notes, customer commitments, and follow-up activity within the ERP system.
• Monitor aging reports and prioritize collection efforts based on delinquency, balance, and risk.
• Partner with internal teams to resolve invoice, billing, documentation, or customer service issues impacting payment.
• Follow up consistently on customer payment commitments.
• Assist with account reconciliations and other full-cycle Accounts Receivable responsibilities as needed.
• Support the AR team as the company continues to grow and transaction volume increases.

Qualifications

• Prior B2B collections experience required.
• Strong understanding of the full Accounts Receivable cycle.
• Experience independently managing a sizable customer/account portfolio.
• Proven ability to collect past-due balances while maintaining professional customer relationships.
• Comfortable making outbound collection calls and having direct conversations regarding outstanding payments.
• Experience working within an ERP/accounting system.
• Proficiency in Microsoft Excel.
• Strong research, problem-solving, organization, and follow-through skills.
• Ability to manage a high-volume workload and prioritize accounts effectively.
• Stable employment history with an interest in finding a long-term opportunity.
• College degree not required.