Collections Team Lead — Strategy, Compliance & Growth

Secunm; Santa Fe (NM); On-site; USD 56,222 - 70,262; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Secunm is seeking a Collections Assistant Manager responsible for overseeing the collections team in Santa Fe, New Mexico. This role includes managing daily collection activities and ensuring compliance with financial regulations.

The ideal candidate will have strong leadership skills, a background in collections, and the ability to handle complex financial situations. Job offers competitive pay and a fulfilling opportunity to enhance team performance.

Qualifications

• 5+ years of experience in collections or credit management.
• Advanced knowledge of lending products and collections process.
• Experience in supervising staff and leading teams.

Responsibilities

• Supervise and develop collections agents.
• Collaborate on collections strategies to reduce delinquency.
• Monitor aging reports for delinquent accounts.
• Assist members in resolving account issues.
• Ensure communications comply with regulations.
• Resolve complex accounts and negotiate payment plans.
• Prepare reports on collection performance.
• Work with other departments for account resolution.
• Stay updated with industry trends and regulations.

Skills

Leadership

Communication skills

Knowledge of FDCPA

Financial assessment

Microsoft Office Suite

Education

Bachelor's degree in Business Administration, Finance, or related field

Job description

Secunm is seeking a Collections Assistant Manager responsible for overseeing the collections team in Santa Fe, New Mexico. This role includes managing daily collection activities and ensuring compliance with financial regulations.

The ideal candidate will have strong leadership skills, a background in collections, and the ability to handle complex financial situations. Job offers competitive pay and a fulfilling opportunity to enhance team performance.