Collections Supervisor: Lead Team & Recovery Strategy

State Employees Credit Union of New Mexico; Santa Fe (NM); On-site; USD 56,222 - 70,262; Full time

Benefits offered by this job

Highly competitive benefits package

Job summary

State Employees Credit Union of New Mexico is seeking a Collections Assistant Manager in Santa Fe. This role involves supervising the collections team, managing delinquent accounts, and ensuring compliance with financial regulations. The ideal candidate possesses strong leadership abilities and excellent communication skills.

This position offers a competitive benefits package and requires on-site work only. Candidates should have a Bachelor’s degree and at least 5 years of experience in collections.

Qualifications

• 5+ years of experience in collections or credit management.
• Experience supervising staff and leading teams.
• Knowledge of FDCPA and consumer protection laws.

Responsibilities

• Supervise and mentor a team of collections agents.
• Monitor delinquent accounts and take appropriate action.
• Ensure compliance with regulatory requirements.

Skills

Advanced knowledge of lending products

Strong leadership and team management

Excellent verbal and written communication

Proficient in Microsoft Office Suite

Decision-making skills

Education

Bachelor’s degree in Business Administration, Finance, or related

Tools

Collections systems

Job description

State Employees Credit Union of New Mexico is seeking a Collections Assistant Manager in Santa Fe. This role involves supervising the collections team, managing delinquent accounts, and ensuring compliance with financial regulations. The ideal candidate possesses strong leadership abilities and excellent communication skills.

This position offers a competitive benefits package and requires on-site work only. Candidates should have a Bachelor’s degree and at least 5 years of experience in collections.