Collections Supervisor: Lead a Credit Union Team

Financial Staffing Resources; Irving (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Job summary

Financial Staffing Resources is recruiting for a Collections Supervisor for a well-established credit union in Irving. The role reports to the VP of Lending and oversees day-to-day collections, while remaining hands-on with complex accounts.

The ideal candidate has bank or credit union collections experience, strong leadership potential, and the ability to drive performance and compliance in delinquency management. This on-site role offers competitive compensation and benefits.

Qualifications

• Bank or credit union collections experience is required.
• Credit union experience is preferred.
• Strong experience with consumer loan collections.
• Experience with repossessions, bankruptcies, charge offs, recovery, and late stage delinquency.
• Previous supervisory experience is welcome, but not required.
• Strong Collector II or Lead Collector candidates who are ready for leadership will be considered.
• Good judgment, communication, and problem solving skills.
• Ability to work effectively with both members and internal leadership.
• Strong understanding of collections processes and documentation.

Responsibilities

• Lead the day to day collections function.
• Coach collectors while monitoring performance and follow up.
• Interact with members on delinquent consumer and residential loans.
• Handle complex or escalated collection accounts.
• Assist with late stage collections, repossessions, bankruptcies, charge offs, and recovery.
• Support skip tracing and workout strategies.
• Monitor delinquency trends and identify areas needing attention.
• Collaborate with Lending and internal departments.
• Ensure collections activity complies with regulations and policy.
• Assist with reporting, workflow improvement, and departmental goals.

Skills

Consumer loan collections

Supervisory experience

Communication skills

Problem solving

Job description

Financial Staffing Resources is recruiting for a Collections Supervisor for a well-established credit union in Irving. The role reports to the VP of Lending and oversees day-to-day collections, while remaining hands-on with complex accounts.

The ideal candidate has bank or credit union collections experience, strong leadership potential, and the ability to drive performance and compliance in delinquency management. This on-site role offers competitive compensation and benefits.