Collections Specialist - Spanish Speaking

PowerPay; Wayne (PA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Team-centric culture

Growth opportunities

Job summary

PowerPay is expanding its servicing team and seeks a Collections Specialist to support our growing customer base across multiple loan programs. The role involves delinquency management, customer outreach, and reviewing credit reports.

Local candidates can enjoy a partial remote arrangement (3 days in office, 2 days from home); non-local candidates may work remotely. The ideal candidate will have 1–2 years in collections, reading credit reports, and proficient use of Google Drive and Microsoft

Qualifications

• Spanish language ability is required.
• Bachelor's degree preferred.
• 1–2 years of collections experience preferred.
• Ability to read credit reports is preferred.
• Experience with Google Drive and Microsoft Office.
• Strong analytical and negotiation skills.
• Demonstrates effective listening skills.

Responsibilities

• Service an assigned portfolio of accounts in a delinquent payment status.
• Assist charge-off and collection accounts for homeowners who need payment for loan approval.
• Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.
• Communicate with customers for collections purposes through outbound calls, email, text, and chat.
• Review customer invoices for accuracy.
• Willing to help out with other back-end responsibilities and special projects as needed.

Skills

Spanish language

Collections experience

Analytical skills

Negotiation skills

Active listening

Education

Bachelor's degree

Tools

Google Drive

Microsoft Office

Job description

Company Description

PowerPay is a financial technology company (fintech) in several vertical markets including home improvement, healthcare, recreational vehicles and more. PowerPay is building a national network of partners that offer our financing solutions to their respective clients/customers/patients. PowerPay originates and services all loans.

www.getpowerpay.com EOE

Job Description

Our team is GROWING!!! We have a fabulous new opportunity to join the PowerPay team!

Local candidates: position currently allows for partial remote work (3 days in office / 2 days from home) Non-local candidates: remote work is available

PowerPay, a fast-growing financial technology company, is seeking a Collections Specialist to assist our growing team. We’re looking for a motivated individual who is willing to jump into the organization and start contributing. We are looking for individuals who have the desire to win, a tenacious appetite to be number one, and enjoy an independent and collaborative work environment. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, gym, fun areas) and did we mention an awesome team of co-workers?

Successful candidates will be a hard-working driven individual that will be able to assist the servicing team in customer payments, collections, and review applicant credit reports.

Responsibilities

• Service an assigned portfolio of accounts in a delinquent payment status
• Assist charge-off and collection accounts for homeowners who need payment for loan approval
• Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.
• Communicate with customers for collections purposes through outbound calls, email, text, and chat
• Review customer invoices for accuracy
• Willing to help out with other back-end responsibilities and special projects as needed

Qualifications

• Must be proficient in conversing with spainish speaking clients
• Bachelor’s Degree preferred
• 1 to 2 years’ collections experience preferred
• Ability to read credit reports preferred
• Experience working with Google Drive and Microsoft Office products
• Strong analytical and negotiating skills
• Demonstrates effective listening skills

Additional Information

Benefits Of Working With PowerPay

• Team-centric company culture
• Growth Opportunities

All your information will be kept confidential according to EEO guidelines.