Collections Specialist - Spanish Speaking

SmartRecruiters, Inc.; Wayne (PA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Team-centric culture

Job summary

PowerPay, a fast-growing fintech, is seeking a Collections Specialist (Spanish-speaking) to join our team. This role involves supporting the servicing team with customer payments, collections, and reviewing credit reports.

Local candidates may work 3 days in the office and 2 days from home; non-local candidates may work remotely. Ideal candidates have 1–2 years of collections experience, the ability to engage Spanish-speaking clients, and strong analytical and negotiation skills.

Qualifications

• Bachelor’s degree preferred
• 1–2 years’ collections experience preferred
• Ability to read credit reports is a plus

Responsibilities

• Manage a portfolio of delinquent accounts and drive payment resolutions.
• Assist charge-off and collection accounts to secure loan repayment.
• Monitor standard collection procedures to minimize delinquencies.
• Communicate with customers via outbound calls, email, text, and chat to collect payments.
• Review customer invoices for accuracy and maintain meticulous records.
• Support back-end tasks and special projects as needed.
• Engage Spanish-speaking clients effectively to resolve issues.

Skills

Strong analytical skills

Negotiation skills

Spanish speaking

Customer communication

Education

Bachelor's degree preferred

Tools

Google Drive

Microsoft Office

Job description

Collections Specialist - Spanish Speaking

• Full-time

PowerPay is a financial technology company (fintech) in several vertical markets including home improvement, healthcare, recreational vehicles and more. PowerPay is building a national network of partners that offer our financing solutions to their respective clients/customers/patients. PowerPay originates and services all loans.

www.getpowerpay.com

EOE

Our team is GROWING!!! We have a fabulous new opportunity to join the PowerPay team! Local candidates: position currently allows for partial remote work (3 days in office / 2 days from home) Non-local candidates: remote work is available

PowerPay, a fast-growing financial technology company, is seeking a Collections Specialist to assist our growing team. We’re looking for a motivated individual who is willing to jump into the organization and start contributing. We are looking for individuals who have the desire to win, a tenacious appetite to be number one, and enjoy an independent and collaborative work environment. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, gym, fun areas) and didwe mention an awesome team of co-workers?

Successful candidates will be a hard-working driven individual that will be able to assist the servicing team in customer payments, collections, and review applicant credit reports.

Responsibilities:

• Service an assigned portfolio of accounts in a delinquent payment status
• Assist charge-off and collection accounts for homeowners who need payment for loan approval
• Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.
• Communicate with customers for collections purposes through outbound calls, email, text, and chat
• Review customer invoices for accuracy
• Willing to help out with other back-end responsibilities and special projects as needed
• Must be proficient in conversing with spainish speaking clients
• Bachelor’s Degree preferred
• 1 to 2 years' collections experience preferred
• Ability to read credit reports preferred
• Experience working with Google Drive and Microsoft Office products
• Strong analytical and negotiating skills

Benefits of working with PowerPay

• Team-centric company culture

All your information will be kept confidential according to EEO guidelines.