Collections Specialist: Resolve Delinquencies & Drive Cash Flow

Raymond Handling Concepts Corporation; Cypress (CA); Hybride; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k with company match

Flexible spending accounts

Disability insurance

Life insurance

Paid time off

Holiday pay

Résumé du poste

Raymond West is seeking a dedicated Collections Specialist to join our Accounts Receivable team in Cypress, CA. The role focuses on timely resolution of past due balances, building professional relationships with customers, and using the Billtrust system to manage collection activities.

Key duties include contacting customers, reviewing delinquent accounts, and coordinating with management on credit risks. We offer a comprehensive benefits package and opportunities within a growing logistics

Qualifications

• High school diploma or equivalent.
• 1–2 years of office experience.
• Basic accounting knowledge is required.

Responsabilités

• Contact customers via phone or email to determine reasons for past due payments.
• Work in Billtrust to reduce past-due balances by following built-in account steps.
• Review delinquent accounts and initiate collection actions based on due dates.
• Report credit risks or bad debt information to the manager.
• Identify unapplied credits and clear against receivables.
• Participate in Past Due meetings and report on delinquent accounts.
• Process credit card transactions as needed.
• Create follow-up schedules for past due accounts and send statements.
• Notify the manager of customer disputes within 24 hours and work toward resolution.

Connaissances

Strong customer service

Excellent verbal & written comms

Microsoft Office

High call/email volume management

Time management

Independent work

Basic accounting principles

Billtrust experience (plus)

Formation

High school diploma or equivalent

Basic accounting knowledge

Outils

Billtrust

Description du poste

Raymond West is seeking a dedicated Collections Specialist to join our Accounts Receivable team in Cypress, CA. The role focuses on timely resolution of past due balances, building professional relationships with customers, and using the Billtrust system to manage collection activities.

Key duties include contacting customers, reviewing delinquent accounts, and coordinating with management on credit risks. We offer a comprehensive benefits package and opportunities within a growing logistics