Collections Specialist - AR & Billtrust Expert

Raymond Handling Concepts; Cypress (CA); Vor Ort; USD 30.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

401k with company match

Paid time off & holidays

Zusammenfassung

Raymond West is seeking a Collections Specialist to join our Accounts Receivable team in California. The role involves contacting customers, following established recovery steps in Billtrust, and resolving past-due balances while maintaining accurate records.

Ideal candidates have strong customer service, excellent communication, time management, and basic accounting knowledge. 1–2 years of office experience is preferred, with benefits including health and retirement options.

Qualifikationen

• High school diploma or equivalent is required.
• 1–2 years of office experience.
• Basic accounting knowledge is preferred.

Aufgaben

• Contact customers via phone or email to determine reasons for past due payments.
• Work in Billtrust to reduce past-due balances by following built-in account steps.
• Review delinquent accounts and initiate collection actions based on due dates.
• Report credit risks or bad debt information to the manager.
• Identify unapplied credits and clear against receivables.
• Create follow‑up schedules for past due accounts and send statements.
• Notify the manager of customer disputes within 24 hours and work toward resolution.

Kenntnisse

Customer service

Verbal and written communication

Microsoft Office

Phone/email handling

Time management

Independent work

Accounting basics

Ausbildung

High school diploma or equivalent

1–2 years office experience

Tools

Billtrust

Jobbeschreibung

Raymond West is seeking a Collections Specialist to join our Accounts Receivable team in California. The role involves contacting customers, following established recovery steps in Billtrust, and resolving past-due balances while maintaining accurate records.

Ideal candidates have strong customer service, excellent communication, time management, and basic accounting knowledge. 1–2 years of office experience is preferred, with benefits including health and retirement options.