Collections Specialist - Onsite, Ontario (Temp-to-Hire)

Ledgent, Inc.; Ontario (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Ledgent is seeking a temporary-to-hire accounts receivable/collections specialist in Ontario. This 100% onsite role offers a reliable schedule, M-F 8 am–4:45 pm, and an hourly rate of $21–$23.

Responsibilities include contacting customers, negotiating repayment plans, and maintaining accurate records while ensuring policy compliance. Candidates with 1–3 years in collections or AR are encouraged to apply.

Qualifications

• 1–3 years of experience in collections, accounts receivable, or a related role.
• Strong understanding of collection strategies and payment negotiations.

Responsibilities

• Proactively contact customers regarding overdue invoices through phone, email, and mail.
• Negotiate payment plans to resolve balances while maintaining relationships.
• Monitor aging reports to prioritize collections.
• Investigate and resolve disputes related to billing or balances.
• Maintain detailed records of all collection activities and communications.
• Prepare reports on collection status and risk.
• Collaborate with sales and customer service to address inquiries.
• Ensure compliance with policies and regulations during collection.
• Identify accounts for escalation or legal action and document process.
• Assist with preparation of write-offs or bad debt recommendations.

Skills

Collections experience

Accounts receivable

Negotiation

Job description

Ledgent is seeking a temporary-to-hire accounts receivable/collections specialist in Ontario. This 100% onsite role offers a reliable schedule, M-F 8 am–4:45 pm, and an hourly rate of $21–$23.

Responsibilities include contacting customers, negotiating repayment plans, and maintaining accurate records while ensuring policy compliance. Candidates with 1–3 years in collections or AR are encouraged to apply.