Collections Specialist

LHH; New Jersey; Hybrid; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid leave

Commuter benefits

Job summary

LHH is seeking a Collections Specialist in New Jersey for a 3‑month contract with potential for extension. The role sits on the Accounts Receivable team, focusing on business-to-business collections, customer account management, and accounting operations.

The ideal candidate will communicate clearly, manage account relationships, and maintain meticulous records. Hybrid work arrangement applies, with in-office days after the first 30 days on site, and strong emphasis on meeting collection goals

Qualifications

• Bachelor's degree preferred.
• Customer service experience required.
• Prior AR/collections or cash-application experience preferred.
• Leasing industry experience a plus.
• Strong written and verbal communication skills.

Responsibilities

• Make high-volume outbound calls to business customers about outstanding balances.
• Manage B2B collections and maintain customer relationships.
• Research and resolve account discrepancies and payment issues.
• Support cash application and accounts receivable processes.
• Document collection efforts and account activity accurately and timely.
• Collaborate with internal departments to resolve billing and payment concerns.
• Prepare and maintain reports using Excel and other tools.
• Provide excellent customer service while meeting collection goals and deadlines.
• Communicate professionally in writing and verbally.

Skills

Communication skills

Excel

Word

Independent work

Attention to detail

Education

Bachelors degree

Tools

Excel

Word

Job description

Schedule: Hybrid (In Office Wednesdays & Thursdays; Remote Monday, Tuesday & Friday) After first 30 days onsite

Compensation: $20/hour

Employment Type: 3-Month Contract with Potential for Extension

Position Overview

Our client is seeking a motivated and detail-oriented Collections Specialist to join their Accounts Receivable team. This is an excellent opportunity for recent graduates or early-career professionals looking to gain valuable experience within a large corporate environment while developing expertise in business-to-business collections, customer account management, and accounting operations.

The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to effectively manage account relationships while maintaining professionalism and attention to detail.

Key Responsibilities

• Perform high-volume outbound calls to business customers regarding outstanding balances.
• Manage B2B collections activities while maintaining positive customer relationships.
• Research and resolve customer account discrepancies and payment issues.
• Support cash application and accounts receivable processes.
• Document collection efforts and account activity accurately and timely.
• Collaborate with internal departments to resolve billing and payment concerns.
• Prepare and maintain reports using Microsoft Excel and other business tools.
• Provide exceptional customer service while meeting collection goals and deadlines.
• Communicate professionally through both written and verbal correspondence.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, or a related field preferred.
• Previous customer service experience required.
• Prior accounting, accounts receivable, cash application, or collections experience preferred.
• Leasing industry experience is a plus.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel and Microsoft Word.
• Ability to work independently in a fast-paced environment.
• Excellent organizational skills and attention to detail.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.