Collections Specialist: Inbound/Outbound Calls + Bonus

Revco Solutions, Inc.; North Dayton (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and Dis/

401(k) Savings Plan with company match

Paid Time Off (PTO), Paid Holidays, &/

Performance Bonuses

Referral Incentive Program

Job summary

Revco Solutions Inc. in Ohio is seeking a Full-Time Collection Specialist to manage inbound and outbound calls about balances and guide customers toward payment or resolution.

This on-site role emphasizes active listening and clear communication while learning company software. The position offers a base pay of $15 per hour plus a monthly performance bonus, with schedule including 8-5 and one evening shift 10-7 local time, plus benefits such as medical/dental/vision, 401(k) match, PTO and

Qualifications

• High school diploma or equivalent required.
• Proficient in basic computer applications and quick learner.
• Able to actively listen and speak clearly.
• Schedule varies Monday–Friday; on-site position.
• Preferred: 1 year in customer service or call center.
• Preferred: analytical, problem-solving, and negotiating skills.

Responsibilities

• Handle inbound/outbound calls regarding customer balances and payment arrangements.
• Work with customers toward resolution and payment.
• Utilize company tools to track accounts and payments.
• Participate in training and adhere to policies.

Skills

Active listening

Clear communication

Problem solving

Negotiation

Customer service

Education

High school diploma or equivalent

Tools

Basic computer applications

Job description

Revco Solutions Inc. in Ohio is seeking a Full-Time Collection Specialist to manage inbound and outbound calls about balances and guide customers toward payment or resolution.

This on-site role emphasizes active listening and clear communication while learning company software. The position offers a base pay of $15 per hour plus a monthly performance bonus, with schedule including 8-5 and one evening shift 10-7 local time, plus benefits such as medical/dental/vision, 401(k) match, PTO and