Collection Specialist — Bonuses & Benefits

REVCO SOLUTIONS INC; Omaha (NE); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability coverage

401(k) with company match

PTO

Paid holidays

Paid training

Performance bonuses

Referral incentive program

Job summary

Revco Solutions Inc. in Omaha, NE is hiring a Full-Time Collection Specialist to manage customer balances through inbound and outbound calls. You will work toward payment arrangements and resolutions while learning their tools and processes.

The role is on-site with a schedule of 8-5 and one evening shift (10-7 local). Competitive base pay of $15/hour plus a monthly performance bonus, and a benefits package including medical, dental, vision, life, disability, 401(k) with company match, PTO,

Qualifications

• High school diploma or equivalent.
• Experience in customer service or call center is a plus.
• Ability to learn new software quickly.

Responsibilities

• Handle inbound and outbound calls regarding customer balances.
• Work with customers toward payment or resolution.
• Document interactions and update account status.

Skills

Active listening

Clear communication

Negotiation

Problem-solving

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Revco Solutions Inc. in Omaha, NE is hiring a Full-Time Collection Specialist to manage customer balances through inbound and outbound calls. You will work toward payment arrangements and resolutions while learning their tools and processes.

The role is on-site with a schedule of 8-5 and one evening shift (10-7 local). Competitive base pay of $15/hour plus a monthly performance bonus, and a benefits package including medical, dental, vision, life, disability, 401(k) with company match, PTO,