In-Office Collections Specialist - Bilingual | Training & Bonuses

Robertson, Anschutz, Schneid, Crane & Partners, PLLC; Plantation (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Health Insurance

401(k)

Paid holidays

Comprehensive training and mentoring programs

Job summary

Robertson, Anschutz, Schneid, Crane & Partners, PLLC is seeking a highly motivated Collections Representative for their Plantation, FL office. This full-time in-office position involves assisting customers through calls, documenting interactions, and maintaining relationships to ensure successful account resolutions.

The ideal candidate will possess strong communication skills and a customer-oriented approach. Competitive pay and comprehensive training are offered, as well as benefits including health insurance and paid time off.

Qualifications

• Customer service experience is essential.
• Bilingual in Spanish/English preferred.
• Ability to document customer interactions efficiently.

Responsibilities

• Assist customers through inbound and outbound calls providing account resolution.
• Develop relationships with customers and external partners.
• Document communications and payment agreements.

Skills

Customer service and pleasant mannered

Proficient data entry and computer skills including Microsoft Office applications

Excellent oral, verbal, and written communication

Problem-solving skills

Account documentation skills

Active listening skills

Attention to detail

Negotiation skills

Education

High School Diploma

Associate's Degree or Bachelor’s Degree preferred

Job description

Robertson, Anschutz, Schneid, Crane & Partners, PLLC is seeking a highly motivated Collections Representative for their Plantation, FL office. This full-time in-office position involves assisting customers through calls, documenting interactions, and maintaining relationships to ensure successful account resolutions.

The ideal candidate will possess strong communication skills and a customer-oriented approach. Competitive pay and comprehensive training are offered, as well as benefits including health insurance and paid time off.