Collections Specialist, Global Logistics Portfolio

DSV Air & Sea Inc.; Woodbridge Township (NJ); On-site; USD 30,996 - 42,016; Full time

Job summary

DSV Air & Sea Inc. is seeking a Collections Specialist to manage a multi‑million dollar portfolio and ensure timely payment of receivables, maintaining liquidity and strong customer relationships in a fast‑paced environment.

You will lead proactive collection strategies, collaborate with Billing and Sales, and provide accurate aging reports while upholding professional standards and teamwork in an in‑office Iselin, NJ setting.

Qualifications

• Two years' experience in credit and collections.
• Bachelor's or Associate's degree or equivalent.
• Advanced Excel skills; SAP experience is a strong asset.
• Strong oral and written communication skills.
• Ability to manage multiple projects and prioritize tasks.
• Professional demeanor with customers and internal departments.

Responsibilities

• Execute proactive collection strategies and manage full cycle of account resolution.
• Portfolio Management: manage collection requirements for a multi-million dollar portfolio of accounts.
• Customer Communication: effectively communicate with customers to secure the collection of outstanding accounts receivable.
• Issue Resolution: resolve customer discrepancy claims and nonpayment issues with Billing and Sales Administration.
• Financial Processing: process credit card transactions, refunds, adjustments, and recommendations for write-offs.
• Account Service: provide ongoing customer service, including data submission of invoices, generating statements, and handling special requests.
• Reporting: generate status reports detailing portfolio aging and payments.
• Documentation: prepare required documentation for placing accounts with third‑party collections agents.
• Team Support: support the Credit & Collection Management team with special projects and provide coverage for colleagues as needed.

Skills

Credit & collections

Excel

SAP

Communication

Multitasking

Customer service

Teamwork

Education

Bachelor's or Associate's degree

Tools

SAP

Job description

DSV Air & Sea Inc. is seeking a Collections Specialist to manage a multi‑million dollar portfolio and ensure timely payment of receivables, maintaining liquidity and strong customer relationships in a fast‑paced environment.

You will lead proactive collection strategies, collaborate with Billing and Sales, and provide accurate aging reports while upholding professional standards and teamwork in an in‑office Iselin, NJ setting.