Collections Specialist – Delinquent Accounts

Farmers Home Furniture; Albemarle (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home furniture retailer located in Albemarle, North Carolina is seeking a dedicated individual to manage customer accounts and ensure timely payment collection. The ideal candidate will have a High School Diploma or GED, and experience in payment collections or office procedures. Responsibilities include customer communication, documenting conversations about accounts, and processing payments. The role requires a valid State Driver’s License and offers an opportunity to contribute to a team committed to customer service.

Qualifications

• High School Diploma or GED required.
• Six months experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.

Responsibilities

• Locate and notify customers with delinquent accounts.
• Document customer correspondence regarding accounts.
• Receive payments and post amounts to customer accounts.
• Assist with repossessions of merchandise when necessary.
• Prepare paperwork for legal action against severely late-paying customers.

Skills

Payment collections

Communication skills

Data analysis

Mathematical skills

Education

High School Diploma or GED

Job description

A leading home furniture retailer located in Albemarle, North Carolina is seeking a dedicated individual to manage customer accounts and ensure timely payment collection. The ideal candidate will have a High School Diploma or GED, and experience in payment collections or office procedures. Responsibilities include customer communication, documenting conversations about accounts, and processing payments. The role requires a valid State Driver’s License and offers an opportunity to contribute to a team committed to customer service.