Collections Specialist: Customer Care & Payments

CCJ Automotive Ventures; Boardman Township (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Performance-based incentives

Paid training

Supportive team environment

Job summary

CCJ Automotive Ventures seeks a Collections Account Representative in Boardman, OH to enhance customer service in collections. You will engage with customers to assist them in managing their accounts while ensuring regulatory compliance. Positivity, problem-solving, and communication abilities are essential in this role.

The position offers competitive pay, performance incentives, and a supportive team environment. If you thrive in a goal-oriented atmosphere, your skills in teamwork and organization will be valuable here.

Qualifications

• Self-motivated with high energy.
• Ability to remain calm under pressure.
• Basic computer proficiency.

Responsibilities

• Build relationships with customers.
• Educate customers on credit.
• Contact delinquent customers to arrange payments.
• Maintain compliance with collections regulations.
• Document all customer interactions accurately.

Skills

Teamwork and collaboration skills

Problem-solving abilities

Communication abilities

Organizational skills

Job description

CCJ Automotive Ventures seeks a Collections Account Representative in Boardman, OH to enhance customer service in collections. You will engage with customers to assist them in managing their accounts while ensuring regulatory compliance. Positivity, problem-solving, and communication abilities are essential in this role.

The position offers competitive pay, performance incentives, and a supportive team environment. If you thrive in a goal-oriented atmosphere, your skills in teamwork and organization will be valuable here.