Collections & Customer Care Specialist

Superior Auto Inc; Fremont (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

401(k)

Company-paid life insurance

Career advancement opportunities

Job summary

Superior Auto Inc. is seeking an Account Representative in Fremont, OH to join a fast-paced team.

The role focuses on delivering outstanding customer service and building lasting relationships while driving proactive collections and maintaining strong communication with customers. The position offers an hourly base pay of $14.00–$15.00 with typical dealership hours and opportunities for growth through our training programs and advancement tracks.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service or collections experience.
• Proficient with computers, including familiarity with Microsoft Office or similar tools.
• Valid driver’s license with a clean record (minimal moving violations in the last three years).

Responsibilities

• Deliver outstanding customer service and build lasting professional relationships.
• Drive proactive collections through clear communication and follow-up with customers.
• Prioritize tasks and manage time effectively to meet collection goals and service standards.

Skills

Customer service

Collections

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Superior Auto Inc. is seeking an Account Representative in Fremont, OH to join a fast-paced team.

The role focuses on delivering outstanding customer service and building lasting relationships while driving proactive collections and maintaining strong communication with customers. The position offers an hourly base pay of $14.00–$15.00 with typical dealership hours and opportunities for growth through our training programs and advancement tracks.