Collections & Customer Care Specialist

CCJ Automotive Ventures; Monroeville (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Performance-based incentives

Paid training

Supportive team environment

Job summary

Join CCJ Automotive Ventures as a Collections Account Representative in Monroeville, PA, where you'll provide exceptional customer service while managing collections and operational responsibilities. This role requires strong communication skills and the ability to build rapport with customers, ensuring they stay on track with their accounts.

The successful candidate will enjoy a competitive salary, performance-based incentives, and a supportive team environment. If you're motivated and ready to grow your career, we want to hear from you!

Qualifications

• Strong teamwork and collaboration skills
• High energy, self-motivation, and accountability
• Excellent problem-solving and communication abilities
• Ability to remain calm under pressure
• Basic computer proficiency

Responsibilities

• Build positive relationships with customers
• Contact delinquent customers to arrange payments
• Maintain compliance with collections regulations
• Document all customer interactions accurately

Skills

Teamwork and collaboration

Problem-solving abilities

Communication skills

Organizational skills

Job description

Join CCJ Automotive Ventures as a Collections Account Representative in Monroeville, PA, where you'll provide exceptional customer service while managing collections and operational responsibilities. This role requires strong communication skills and the ability to build rapport with customers, ensuring they stay on track with their accounts.

The successful candidate will enjoy a competitive salary, performance-based incentives, and a supportive team environment. If you're motivated and ready to grow your career, we want to hear from you!