Collections Specialist — Paid Training & Customer-Focused

CCJ Automotive Ventures; Pittsburgh (Allegheny County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Performance‑based incentives

Paid training

Supportive team environment

Job summary

CCJ Automotive Ventures is looking for a Collections Account Representative in Pittsburgh, PA. In this role, you'll blend customer service with collections, helping customers manage their accounts effectively while ensuring compliance with regulations.

The ideal candidate will be self-motivated and a strong communicator, capable of building rapport and problem-solving in fast-paced situations. Join us for a supportive team environment and competitive pay.

Qualifications

• Strong teamwork and collaboration skills.
• High energy, self‑motivation, and accountability.
• Excellent problem‑solving and communication abilities.
• Ability to remain calm and solutions‑oriented under pressure.

Responsibilities

• Build positive relationships with customers through active listening.
• Contact delinquent customers to arrange payments.
• Complete Introduction Calls within three days of vehicle sale.
• Maintain accurate account records and collection activity notes.

Skills

Strong teamwork and collaboration skills

Excellent problem-solving and communication abilities

Basic computer proficiency

Ability to remain calm under pressure

Job description

CCJ Automotive Ventures is looking for a Collections Account Representative in Pittsburgh, PA. In this role, you'll blend customer service with collections, helping customers manage their accounts effectively while ensuring compliance with regulations.

The ideal candidate will be self-motivated and a strong communicator, capable of building rapport and problem-solving in fast-paced situations. Join us for a supportive team environment and competitive pay.