Debt Resolution Specialist- Collections

Rausch Sturm LLP; Greenwood Village (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic organization that values service and community engagement. This role as a Debt Resolution Specialist involves negotiating debt repayment and maintaining strong consumer relationships. With a focus on personal development, you'll receive on-the-job training and have the opportunity to earn significant bonuses. Ideal for those who thrive in a supportive environment and are eager to make a difference in people's lives, this position is perfect for individuals looking for a long-term career in a growing firm. Embrace the challenge and make an impact!

Benefits

401(k)

401(k) Matching

AD&D Insurance

Dental Insurance

Disability Insurance

Flexible Spending Account

Health Insurance

Health Savings Account

Life Insurance

Paid Time Off

Qualifications

• Ability to communicate effectively and deliver customer-centric solutions.
• Must complete typing assessment and remain stationary for long periods.

Responsibilities

• Negotiate debt repayment and maintain consumer account data.
• Ensure compliance with laws governing third-party collections.

Skills

Effective Communication

Attention to Detail

Customer-Centric Solutions

Bilingual (Plus)

Education

Typing Assessment Completion

Tools

Office Productivity Machinery

Job description

You

For you, serving others is a way of life. You love helping people reach their goals. You can also tell when someone's truly listening versus waiting for their turn to speak. Among friends and family, you're known for your ability to focus and be present.

You already have the experience you need. We do all training necessary "on-the-job" with IMMEDIATE BONUS potential. The individuals on our teams, on average, earn a monthly bonus of just over $1,100.00.

If you succeed, you'll join an energetic, growing organization where we value not only what you do, but also who you are and what you say.

Us

We're looking for people who want a career that matches that lifestyle. This position will not work for the short-term mindset. We're a business that values building relationships with consumers by doing the right thing, being honest and giving back to our community. For the service-oriented person, this is a natural fit ... and a challenge.

Our selection process begins now, with an hourly rate of $20.00, plus the immediate monthly bonus.

Our firm will only succeed if it stays in perpetual growth mode. That's why we need your help. It's also why we spend time, resources and energy developing and coaching our team. When the team does well, we play as hard as we work.

Debt Resolution Specialist- Collections Responsibilities

* Negotiates debt repayment with consumers. Listens carefully to what they say, ask good questions and overcome obstacles. Obtains firm agreements to repay debt in a timely manner.

* Receives and makes telephone contact with consumers.

* Makes informed decisions based on consumers' needs, account balances and business' standard operating procedures.

* Maintains and updates consumer account data to accurately reflect current status.

* Maintains quality standards. Comply with applicable laws and regulations governing third party collections, such as the FDCPA.

* Participates in other assigned activities.

Debt Resolution Specialist- Collections Qualifications

* Must Complete the typing assessment.

* Must be able to remain in a stationary position for long periods of time.

* Must be able to operate a computer and other office productivity machinery, such as a keyboard and mouse.

* You're able to communicate effectively, with attention to detail. You must deliver customer-centric solutions while achieving results, even under tough circumstances.

* Being bilingual is a plus.

Come join our team!

Come as you are

We are an Equal Opportunity Employer and comply with all applicable provisions of the Americans with Disabilities Act (ADA). All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without unlawful discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.

Benefits:

• 401(k)


• 401(k) matching


• AD&D insurance


• Dental insurance


• Disability insurance


• Flexible spending account


• Health insurance


• Health savings account


• Life insurance


• Paid sick time


• Paid time off


• Paid training


• Referral program


• Vision insurance

Physical setting:

• Call center


• Office

Schedule:

• 8 hour shift


• Monday to Friday


• Overtime


• Weekend availability

Ability to commute/relocate:

• Greenwood Village, CO 80111: Reliably commute or planning to relocate before starting work (Required)